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  • Podcast

    The Key to Patient Engagement

    How can providers most effectively automate and increase their patient engagement to improve care, strengthen patient relationships, and drive increased referrals? 05/16/2022

  • Podcast

    The Return of VGM Heartland

    The annual conference and expo returns to a fully in-person format June 13-15 in Waterloo, Iowa. Conference Chair Jill Blaser highlights some new features and familiar favorites at this year’s event. 05/12/2022

  • Observation Deck

    Dealing with the CPAP and Chip Shortage

    HME providers and their patients continue to face a shortage of sleep therapy devices. What can and should be done to address the situation? 05/12/2022

  • Podcast

    Healthcare Vertical Integration and HME

    What is vertical integration and how could it impact HME providers? Payer relations expert Laura Williard discusses the trend and the strategies being developed for dealing with it. 05/02/2022

  • Observation Deck

    H.R. 6641’s Reimbursement Ripple Effect

    Success on H.R. 6641 could have wide-ranging impacts on DME reimbursement across a spectrum of payers far beyond Medicare. It’s essential that providers help raise the visibility of the bill. 04/28/2022

Featured Downloads

  • Tackling Key HME Sales Challenges

    Tackling Key HME Sales Challenges

    As U.S. healthcare slowly transitions into a post-COVID mode, HME sales professionals are seeing some universal sales solutions come into focus. Fortunately, there are solutions.

  • The Value of Patient Satisfaction Surveys

    The Value of Patient Satisfaction Surveys

    The Compliance Team interviewed four of its longstanding providers to gather information on how they conduct patient satisfaction surveys and effectively utilize their survey reports beyond quality assessment.

The Key to Patient Engagement