2021 Industry Innovators
Personnel for Less ... A Lot Less!
Tactical Back Office was born
out of necessity. The HME/DME industry is in need of front
and back office personnel that are
trained in industry software, have superior
communication skills, and are reliable.
Tactical Back Office understands
the high cost of turnover, recruiting,
and the lack of trained candidates.
That’s why we are solving this problem
by training qualified personnel who can
do the job and do it well.
Popular positions that clients ask us
- Customer service
- Data entry
- Call/email/fax management
- ... and the list goes on!
While we offer our personnel competitive
wages and benefits, we are still
able to provide you with a team for a
flat monthly fee at a fraction of the cost
of hiring locally!
Since 2016, we’ve saved companies
hundreds of thousands of dollars and
have kept tough-to-keep positions
filled. In addition to cost savings, our
clients have seen the following benefits:
- Under 5 percent turnover rate
- Fully-trained personnel
- Clear speaking ability
- Loyalty and commitment to your
Why do clients trust us? Simpler staffing.
Better value. Happier customers.
“They have transformed our business
in a very positive way. Our DSO
is the lowest it’s been for the 16 years
we’ve been in business, which is more
money in our pockets instead of just
pending A/R. On an average month,
we’re looking at an additional $15,000
that stays with us that we would have
otherwise had to invest into a billing
team and other team members.” — Erik
Mickelson, CEO of Howard’s Medical
Are you tired of wasting money
and missing out? Learn more about
how TBO can help you and watch our
testimonials on our website at Tactical-BackOffice.com.
Tactical Back Office
This article originally appeared in the July/August 2021 issue of HME Business.