Brightree Enhances Home Infusion Solution

Software company has added more than a dozen workflow enhancements to its Business Management Solution for Pharmacy designed for home infusion pharmacy organizations.

Brightree has unveiled major enhancements to its Brightree Business Management Solution for Pharmacy that are aimed at improving efficiencies and profitability for home infusion provider organizations.

The enhancements include more than a dozen new features covering intake through reimbursement designed to improve efficiency, reduce manual data entry and errors, and expedite claims and reimbursement processes.

Key enhancements include:

  • Comprehensive Patient Intake — New customizable, role-driven workflows guide staff members through their portion of the patient intake process, with indicators for required information at each stage. This ensures key information related to payer requirements and patient medications are captured upfront to reduce downstream errors, improve clinical interactions and make it easier to train staff regardless of role.
  • Discharge and Patient Status Mechanisms — These features help organizations maintain accurate records of patients on service, share discharge summaries with prescribers and trigger necessary actions that must be completed once a patient is discharged. This helps them meet expectations of accreditation bodies and improves communications with other providers in the care network, while lightening administrative workloads for home infusion organizations’ highest-paid resources.
  • Contract Pricing — This revenue cycle tool lets providers establish rule-based pricing that reflects unique payer contracts. Everything provided to patients, whether a prescription, a piece of equipment, or a visit, is priced automatically and used throughout the workflow on test claims, delivery tickets and claims. This feature eliminates the burden of manually tracking and inputting published price updates from industry leaders, while maximizing the revenue opportunities that come from them.

“Home infusion pharmacies have to navigate a series of complex processes in order to get reimbursed for servicing their patients,” said Nupura Kolwalkar, chief product officer at Brightree. “With the updates announced today, Brightree Business Management Solution for Pharmacy helps connect those otherwise disjointed workflows to revolutionize organizational efficiencies and pave the way for greater gains with fewer complications. These efficiency drivers are a key step in Brightree’s home infusion connected care vision and one we plan to build on throughout the year with further innovations to support providers from referral through payment.”

Brightree Business Management Solution for Pharmacy allows providers to measure productivity and operational efficiencies with customizable dashboards covering intake, pharmacy operations, nursing, billing and reimbursement. Providers can view and analyze trends to more accurately measure profitability, better understand their staffing needs and track progress on key business goals, among other benefits. Using Brightree’s customer application programming interfaces (APIs) and data-as-a-service offerings, providers can also leverage their data outside of Brightree.

Brightree Business Management Solution for Pharmacy also offers connections to the broader healthcare ecosystem to help providers digitally communicate with their referral sources, streamline processes and ensure continuity and connectivity of care. This includes Brightree 340B Reporter, a web-based tool for managing 340B data, submissions to third-party administrators and reporting powered by an integration with MedEdge Solutions; an expansive integration with RelayHealth Pharmacy Solutions, part of McKesson’s CoverMyMeds solutions, letting providers access real-time claim and eligibility transactions and manufacturing assistance programs directly in Brightree; and an ePurchasing integration with Amerisource Bergen.

The Key to Patient Engagement