Member service organization VGM Group Inc. has acquired Simply Shops Inc., a national healthcare retail consulting business, which VGM will merge with its VGM Retail offering.
The move will provided a combined service geared to serve a broad spectrum of retail practices with traditional healthcare needs. VGM Retail and Simply Shops will focus on improving the patient-consumer experience, which results in improved satisfaction scores and adds new sources of cash-based revenue to member businesses.
VGM Retail is a service offered by The VGM Group Inc. that provides retail consultation andimplementation services for VGM’s member businesses as they improve upon or implement their HME retail strategies.
Simply Shops specializes in healthcare retail, primarily in the hospital setting. Its “Retail Science” program offers a blend of gift and floral, convenience, health and wellness and logo wear to support patients, families, staff, visitors and the overall community in the hospital environmentIts emphasis is on patient/consumer engagement, or expanding the patient’s experience during their continuum of care
Blending Simply Shop’s business practices with what has been considered traditional HME retail should open up new opportunities for VGM member businesses. Together, VGM Retail and Simply Shops will now provide a much wider range of business consultation and implementation offerings to member businesses, such as:
- Consultation.
- Merchandising plans for various health needs/space requirements.
- Business plans.
- Operational service options.
Also, the program will cover customizing he merchandise assortment to support consumer, the health care environment and patient care by offering not only HME-specific products, but enhancing the offering with specialty categories