In episode 20, Slavitt discusses why providers need to create a compelling combination of service-oriented sales; how providing a product mix that appeals to all walks of consumers ensures sales; and the importance of fostering a store culture and sales approach that emphasizes interaction and compassion. For a guy who entered the HME market completely fresh, Slavitt’s out-of-the-box approach has helped define how providers should approach retail HME.
Download the the episode on iTunes, Stitcher or Google Play, or listen to it here:
In the previous episode, Kim Brummett, the vice president of regulatory affairs for the American Association for Homecare, sheds some light on a proposed rule by HHS to loosen the regulatory prohibitions against physician self-referrals when it comes to DME. Brummett talks about what this could mean for providers and how the industry is approaching the issue. While the situation is still coming it to focus, it is already concerning.
The HMEB Podcast examines essential news, trends and developments, and interviews industry experts to find out how HME provider owners and operators can run efficient, profitable and growing businesses with an eye on patient care.
Make sure to subscribe on iTunes, Stitcher or Google Play, and start listening today!