The Board of Certification/Accreditation (BOC)’s President and CEO, Claudia Zacharias, MBA, CAE, has announced she plans to retire at the end of 2022.
“It is an honor to conclude my professional career as BOC’s CEO,” Zacharias said. “I’m electing to retire in December, which aligns with my personal retirement goal timeline and enables a deliberate, thoughtful and disciplined transition for BOC. I am confident of the organization’s continued success as I embark on my next life chapter.”
During Zacharias’s tenure, BOC’s revenue grew consistently and sustainably, with facility accreditations growing by an average of 30 percent each year, according to the company. Additionally, BOC reported its certification program transitioned from a cost center to a profit center during that time.
Zacharias also spearheaded new service additions such as Pharmacy Accreditation in 2013 and, in the same year, its Certified Durable Medical Equipment (CDME) Specialist certification, which recognizes professionals working in 40 states and Bermuda. Zacharias also prioritized customer service at BOC, with the organization earning more than a dozen awards.
“Claudia announced her retirement decision to the Board of Directors earlier this year, giving us plenty of time to prepare for her departure,” said BOC board chair Wayne Rosen, BOCP, BOCO, LPO, CDME, FAAOP. “I’ve worked with Claudia during the majority of her time at BOC, and her passion and dedication to the organization is remarkable. She is leaving a legacy of financial stability and disciplined investments and a capable team to facilitate a seamless transition process and to continue our growth trajectory for years to come.”
Zacharias’s leadership recognition includes awards from the National Association for the Advancement of Orthotics and Prosthetics (NAAOP) for BOC’s contributions to the orthotics and prosthetics field, The Daily Record’s “Most Admired CEO” and the Commonwealth Institute of South Florida’s “Top 50 Women-Led Business Leader” award.
She served two terms (2012-2018) on the Institute for Credentialing Excellence (ICE) Board of Directors, including two years as Board chair, and served two terms on the American Society of Association Executives’ (ASAE) Certified Association Executive (CAE) commission (2018 -2020). She continues to maintain a CAE designation, which she earned in 2008.
A BOC statement reported the company plans to announce Zacharias’s successor later this year.