HME providers and accrediting organizations
share a common dilemma: Providers are trying to
fill new and unique care segments to rapidly take
advantage of market opportunities. They also face
a flood of change management challenges while
keeping up with accreditation.
How do accreditation standards become flexible to
help providers remain strategic? Community Healthcare
Accreditation Partners (CHAP) is tackling that with an
accreditation guide that seeks to outline DME policies
and procedures for now and the future. Jackie King,
CHAP director of accreditation, and Dan McPhilemy,
senior vice president of marketing, discuss how CHAP is
helping HME providers stay nimble while meeting the
necessary standards.
