Whitepapers & Viewpoints

Avoiding Common Accreditation Site Survey Pitfalls

Avoiding Common Accreditation Site Survey Pitfalls

Accreditation expert Matt Gruskin identifies some common accreditation site survey issues and explains corrective action plans and how to address them.

Telehealth Evals for Complex Rehab

Telehealth Evals for Complex Rehab: What's Involved?

CMS relaxed telehealth regulations for CRT, but what are the technology tools available and how do providers implement them? Moreover, shouldn't telehealth evals be a regular part of the way care and business are conducted?

Managing the Digital Patient Experience

Managing Your Assets: 'Hey, Where's My Stuff?'

Managing HME inventory in the field is hard enough, and the COVID-19 pandemic made it even trickier. How should providers tackle this?

The New Normal for HME Sales

The New Normal for HME Sales

To maintain their strategic edge and continued success, providers’ sales teams must implement a more robust sales process that integrates market data and CRM.

Managing the Digital Patient Experience

Managing the Digital Patient Experience

You might have heard about the digital patient experience before COVID-19, but the pandemic pushed it to the fore. What is the digital patient experience, and how do HME providers optimize and manage it?

HME Providers and Consumer Financing Options

HME Providers and Consumer Financing Options

Supporting consumer credit plays a key role in retail sales. What do providers need to know to support healthcare-specific credit cards — and reap the benefits?

Serving Sleep Patients During COVID-19

Serving Sleep Patients During COVID-19 -- and After

To tackle COVID-19, a number of solutions have been deployed to continue providing sleep therapy products and services to patients during the pandemic. Find out how it will that impact sleep care and business models after the PHE.

COVID19 Regulatory Changes

Diving Into COVID-19 Regulatory Changes

In addition to COVID-19 relief funds, HME providers have seen a cascade of federal and state regulatory changes, as well as new private payer funding guidelines. AAHomecare regulatory and payer relations experts take a deep dive into all of them.

Emerging COVID-19 Protocols in HME

HME's Emerging COVID-19 Protocols

Across the country, providers of varying care categories and business models are developing best practices and common protocols for sales, patient visits, deliveries, referrals relations and operations, according to survey interviews.

Revenue Cycle Management and HME

Revenue Cycle Management and HME

Find out what RCM is, how it can help providers better manage their business and measure and analyze their performance to improve their RCM.

expanding resupply revenue

Expanding Resupply Revenues Beyond Sleep

Find out how providers of more than sleep therapy, such as incontinence, diabetic supply and enteral nutrition, can optimize their resupply programs to increase revenues and patient care.

10 Retail Best Practices

10 Retail Best Practices for HME Providers

Whether you’re introducing cash sales into your traditional reimbursement business or striving to drop reimbursement products altogether for an all-cash shop, retail success starts with understanding its best practices. In this McKesson Medical-Surgical white paper explains best retail practices that will help you enact a plan that gets customers through your store to buy products that meet their particular needs.

The DreamWear Full Face Mask

This study was undertaken to compare subjective patient ratings of the new DreamWear Full face mask to other full face masks currently available. The primary aims of the study were to determine patient preference for the DreamWear Full face mask in relation to other full face masks; and whether attributes of the DreamWear Full face are rated more highly than those of the other full face masks.

Podcast: A New Approach to Mask Fitting