The Value of Patient Satisfaction Surveys
Effective and consistent use of patient satisfaction surveys can improve your business operations
“Obtaining regular patient feedback is of vital importance to every business. We developed our Patient Quality Measurement tool to facilitate that process for our providers.”
- Sandra C. Canally, founder and CEO of The Compliance Team.
Satisfaction surveys are critical for measuring quality and obtaining meaningful feedback to help identify areas in need of improvement and to recognize gaps in your system. In a healthcare organization, patient satisfaction surveys do that and more. Early discovery and subsequent remedy of patient and/or equipment use issues can positively impact overall patient outcomes and the willingness of patients to continue to work with their providers.
Early on, The Compliance Team developed its own satisfaction survey database, called the Patient Quality Measurement™ Survey tool. The complimentary database has over 2 million data points that The Compliance Team’s providers can use for benchmarking their services.