Avoiding Common Accreditation Site Survey Pitfalls

Avoiding Common Accreditation Site Survey PitfallsThis year marks the big year for DMEPOS accreditation renewal for HME providers, and a major part of that process is the site survey.

And, when it comes to those site surveys, there are some common pitfalls providers need to know to avoid. Matt Gruskin, chief operating officer for the Board of Certification/Accreditation (BOC), describes the site survey process for both providers renewing accreditation and those who are new to the process; points out common site survey issues; and also discusses how HME providers can deal with corrective action. If you want to have your accreditation ducks in a row either now or in the future, read this interview.

This Viewpoint will provide the answers to:

  • How often must providers renew their Medicare DMEPOS accreditation?
  • How does a provider prepare for a site survey and what resources are available for this?
  • Are site surveys still virtual right now due to COVID, or are they starting to resume in-person?
  • How does the AO help a provider through the site survey process?
  • What are some of the common deficiencies that might initially cause a provider to not pass the site survey?
  • Are there any deficiencies that can result in a corrective action plan that’s a little bit more complex?
  • What does the corrective action plan look like and what happens with that?

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