Standard protocols and best practices for dealing
with COVID-19 are starting to emerge across the
HME industry, according to in-depth interviews
with a wide spectrum of providers.
Ty Bello, RCC president and founder of HME sales and
management consulting firm Team@Work, interviewed
22 HME providers of varying care categories and
business models to uncover common responses to
COVID-19 being implemented across the industry.
Bello then joined the HMEB Podcast to discuss his
qualitative survey. His research covered emerging COVID-19 protocols for all aspects of HME: sales; engaging with
patients at the business and in the home; telehealth;
deliveries; working with referral providers; and
This Viewpoint will provide the answers to:
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