HME Business

  • Home
  • Topics
    • COVID-19
    • Accreditation
    • Competitive Bidding
    • DME Pharmacy
    • Legislative
    • Mobility
    • Oxygen
    • Pain Management
    • Retail
    • Sales and Marketing
    • Sleep Therapy
    • Software/IT
  • News
  • Resources
    • Whitepapers
    • Buyers Guide
    • DME Associations
  • Podcasts
  • Request Media Kit
  • Webinars
  • Digital Edition
  • Events
  • Awards
  • Advertise
  • Subscribe

VGM Adds Three Consultants to Professional Services Team
The professional services division includes experts on a range of topics, including audits and compliance, artificial intelligence and business strategy.

September 2, 2025 by Laurie Watanabe

VGM & Associates has added three consultants to its professional services team.

Steve Baker, Brian Bersano and Tonya Williams bring “decades of experience and specialized expertise that will further enhance VGM’s ability to deliver strategic, operational and compliance support to its members,” the member services organization said in an Aug. 28 news announcement.

Baker, the president of Healthcare Efficiency Associates, is a durable medical equipment (DME) consultant who has held leadership positions at Lincare and Respiratory Health Services, and has also been involved in multiple DME startups. His areas of expertise include interim leadership, electronic medical records (EMR) selection, accreditation preparation, insurance contract negotiations, and performance turnaround.

In more than 30 years of experience in health care, Bersano has worked in physical therapy and has also held executive leadership and ownership positions in DME. His areas of expertise include regional ownerships, custom mobility, payer contracting, and post-acquisition integration. “Most recently, Brian led a nationwide $85 million capitated payer contract for DME across 32 states,” VGM said.

Williams’ experience in health care includes working at national hospice director for a national provider and overseeing more than 250 branches under the chief operating officer’s leadership. She has expertise in revenue cycle management, revenue optimization and the implementation of process improvements and best practices after serving the DME industry for three decades.

“We are proud to welcome Brian, Tonya, and Steve to VGM,” said Jamie Downing, SVP of education and professional services. “Their combined experience and strategic insight will empower our members to navigate challenges, optimize operations, and unlock new growth opportunities.”

VGM’s professional services division includes experts in audits and compliance, revenue cycle management, shipping and logistics, buying or selling a business, information technology and artificial intelligence, business operations, payer contracting, and business strategy.

Related Articles Read More >

AAHomecare: Competitive Bidding Won’t Feature ‘Legacy’ Product Categories
CQRC ‘Commends’ Exclusions of Supplemental Oxygen, CPAP from Medicare Competitive Bidding
The Council for Quality Respiratory Care also urged industry support for the SOAR act.
AOPA: Final Rule to Have ‘Significant Impact’ on Orthotics, Prosthetics Providers
OTS knee, spinal and upper-extremity orthoses are included in the remote item delivery portion of the competitive bidding program.
Resmed Announces FDA Clearance for AI Device to Support Sleep Therapy Regimens
The device incorporates artificial intelligence and will be marketed as Smart Comfort.

Get the free newsletter

Home Healthcare Softare

Subscribe to HME Business for industry & product news, trends and resources.
HME Business Directory
HME Podcasts
HME Business
  • Mobility Management
  • Senior Housing News
  • Home Health Care News
  • Skilled Nursing News
  • Hospice News
  • Behavioral Health Business
  • About HME Business
  • Contact Us

Copyright © 2025 WTWH Media LLC. All Rights Reserved. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of WTWH Media
Privacy Policy | Advertising | About Us

Search HME Business

  • Home
  • Topics
    • COVID-19
    • Accreditation
    • Competitive Bidding
    • DME Pharmacy
    • Legislative
    • Mobility
    • Oxygen
    • Pain Management
    • Retail
    • Sales and Marketing
    • Sleep Therapy
    • Software/IT
  • News
  • Resources
    • Whitepapers
    • Buyers Guide
    • DME Associations
  • Podcasts
  • Request Media Kit
  • Webinars
  • Digital Edition
  • Events
  • Awards
  • Advertise
  • Subscribe