We’re familiar with protection plans in our personal lives, but there are some strong arguments why HME providers should consider offering them to their retail customers.

In the current episode of the HME Business Podcast, Sean Stapleton, the CEO of MedGuard Protection Plans, talks about how offering product protection plans can help increase retail revenue, strengthen patient loyalty, and benefit the continuity of care.

In the previous episode, James Yi, the Director of Product Management over Digital Connectivity for industry software maker Brightree LLC, discusses how maintaining patient relationships and maximizing patient engagement results in improved compliance and increased referrals, as well as the most effective approach to patient engagement and how to implement it.

The HMEB Podcast examines essential news, trends, and developments and interviews industry experts to find out how HME provider owners and operators can run efficient, profitable, and growing businesses with an eye on patient care. Make sure to subscribe on Apple Podcast, Stitcher, or Google Podcasts, and start listening today!