Össur has launched a fully automated, AI-integrated DMEPOS practice and workflow management solution for orthopedic providers and hospital systems in the United States.
In a Sept. 23 news announcement, Össur said EmpowerX is “designed to streamline workflows, reduce errors and enhance patient care” while giving clinicians the freedom “to focus on delivering excellent patient care by automating product procurement and purchase order management, efficient inventory oversight, and effortless dispensing of bracing and supports.”
EmpowerX —HIPAA compliant and compatible with HL7 data sharing standards — also “seamlessly handles insurance verification, automatically conducts same-or-similar checks, and includes Medicare ABN [Advance Beneficiary Notice of Noncoverage] requirements.”
The system provides real-time tracking and data analytics, which automates reordering and forecasting demand to reduce waste and costs.
“Its speed and comprehensiveness are further enhanced with proprietary artificial intelligence (AI) capabilities, a feature built leveraging Microsoft Azure AI,” the announcement added.
“EmpowerX is an entirely new solution for orthopedic practices and hospital systems seeking to enhance their accuracy and efficiency, enabling them to maintain focus on patient care while successfully navigating the complex, challenging and evolving reimbursement environment,” said Mark Tymchenko, Össur VP of bracing & supports and business development.
“After collecting extensive customer feedback and conducting field research to identify the greatest challenges and opportunities associated with in-office DME programs, we created an entirely new solution. EmpowerX represents an entirely new solution intended to revolutionize our industry and set a new pinnacle of performance.”
Össur said its new system would give orthopedic teams the ability to focus on clinical matters.
“EmpowerX helps free a practice’s staff to emphasize their clinical duties rather than administrative tasks, which have been widely cited by authorities ranging from the U.S. Surgeon General to the Ambulatory Surgical Center Association as a leading source of dissatisfaction and burnout among healthcare professionals,” Össur’s announcement said. “In addition, the National Academies of Sciences, Engineering and Medicine reported that specifically navigating electronic health records was among the most frequently cited cause of health worker frustration and burnout.”
EmpowerX users will have access to Empower Xperts, “dedicated teams of professional subject matter experts who provide personalized consulting to help clients address their administrative, reimbursement, billing and inventory management challenges.”
Össur (Nasdaq Copenhagen: OSSR) is based in Reykjavik, Iceland, with American headquarters in Irvine, California.
