Philips recall on Medicare beneficiaries.
The American Association for Homecare reviewed both FAQs and reported they appear to be identical. The two documents are:
- Frequently Asked Questions – Philips Respironics Respiratory Products Recall – JA DME – Noridian
- Frequently Asked Questions – Philips Respironics Respiratory Products Recall – JD DME – Noridian
The documents offer guidance on 10 main questions, including:
- What should DME suppliers and beneficiaries do if they have devices impacted by the voluntary recall?
What actions should DME suppliers take, based on the recall information?
- How should DME suppliers address the situation with Medicare beneficiaries who are in the first 90-days adherence metric in the PAP and RAD Local Coverage Determinations (LCDs)?
- Once a beneficiary gets the new replacement equipment, do they have to restart the 90-day adherence trial? Or do they just pick it up where they left off?
- What should DME suppliers do if a beneficiary wishes to return their Philips Respironics product that is impacted by the voluntary recall?