The CMS Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS) Competitive Bidding Implementation Contractor (CBIC) customer service center is providing new hours of operation.

As of Oct. 1, the CBIC customer service center associates will be available to assist providers from 9 a.m. EST to 5:30 p.m. EST, Monday through Friday. In addition, providers can e-mail questions, comments or issues to cbic.admin@palmettogba.com at any time.