You might have heard about the digital patient experience before COVID-19, but the pandemic pushed it to the fore. What is the digital patient experience, and how do HME providers optimize and manage it?
Lindy Tentinger moves from Senior Vice President of Marketing role at VGM & Associates to head up industry web development and web services arm of VGM Group.
Or maybe forget. To be sure, the year everybody loves to hate has made some lasting impacts on the HME industry.
Products & Technology
We round up the latest HME software offerings to help ensure your business can adapt to whatever the market can throw at it — whether that’s reimbursement changes or a full-blown pandemic.
Continuing education is a crucial care requirement and business differentiator for today's HME/DME providers. How can HME business owners and managers better manage their staff's education?
Rob Boeye of Brightree discusses his company’s four-pronged approach to helping providers respond to the public health emergency.
HME providers know they need to track data and metrics to improve their business and operations strategies, but what does that actually mean in practice?
Consistent patient communication, a key element of any successful resupply strategy, has become even more important during the COVID-19 pandemic.
HME providers’ long-term success hinges on regular technology education so that they understand the array of software tools available and how they can strategically implement those solutions throughout their businesses.
To tackle COVID-19, a number of solutions have been deployed to continue providing sleep therapy products and services to patients during the pandemic. How will that impact sleep care and business models after the PHE?