Experts discuss key trends, challenges and opportunities that will impact HME providers and how those businesses can respond to them. 01/12/2023
Pharmacies function as many seniors’ primary retail healthcare resource. Here are some retail DME categories pharmacies should consider carrying to keep seniors active, safe and enjoying life. 12/12/2022
Sandy Canally, RN, of the accrediting organization The Compliance Team, explains how a new certification program helps non-DMEPOS providers differentiate their services in the retail market. 10/27/2022
Providers and manufacturers must take care to understand the laws governing how they work with one another. 10/11/2022
Accrediting organization The Compliance Team CEO Sandy Canally, RN, has launched a new certification program to help retail HME providers. What benefits does it offer, and how do providers obtain it? 09/27/2022
One look at consumer metrics shows that retail customers are worried about the economy. How can HME providers offer solutions that allay worries over higher-end cash purchases? 09/08/2022
Offering protection plans for retail HME items can benefit both patients and providers in many ways, and it turns out implementing them doesn’t require much. 05/23/2022
The idea of offering product protection plans to HME patients might seem like new ground, but there are multiple reasons why they should consider them. Expert Sean Stapleton takes a deep dive. 04/07/2022
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This webinar will explore the value of protection plans to patients, as well benefits such as additional upfront revenue, repair service income and overall customer satisfaction. We will also explore how a robust, well-designed protection plan program can differentiate a provider, help close sales and eliminate margin erosion.
Sean Stapleton, CEO of MedGuard Protection Plans, joins the podcast once again to offer some strategies and tools that providers can employ to not only address those concerns but strengthen customer connections. Handled correctly, you just might create a customer for life.
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