Cash Sales / Retail


  • Industry Roundtable

    A Look Ahead

    Experts discuss key trends, challenges and opportunities that will impact HME providers and how those businesses can respond to them. 01/12/2023

  • Key Product Offerings

    Supporting Active Seniors

    Pharmacies function as many seniors’ primary retail healthcare resource. Here are some retail DME categories pharmacies should consider carrying to keep seniors active, safe and enjoying life. 12/12/2022

  • Live from Medtrade Video

    Helping Retail HME Providers Demonstrate Quality

    Sandy Canally, RN, of the accrediting organization The Compliance Team, explains how a new certification program helps non-DMEPOS providers differentiate their services in the retail market. 10/27/2022

  • Provider Strategy

    Working Cooperatively with a Manufacturer

    Providers and manufacturers must take care to understand the laws governing how they work with one another. 10/11/2022

  • Podcast

    DME Certification for Non-Medicare Providers

    Accrediting organization The Compliance Team CEO Sandy Canally, RN, has launched a new certification program to help retail HME providers. What benefits does it offer, and how do providers obtain it? 09/27/2022

  • Podcast

    Addressing Retail HME Customer Concerns About the Economy

    One look at consumer metrics shows that retail customers are worried about the economy. How can HME providers offer solutions that allay worries over higher-end cash purchases? 09/08/2022

  • Provider Strategy

    Enhancing Customers' Store Experience

  • Podcast

    Product Protection Plans for Retail HME

    Offering protection plans for retail HME items can benefit both patients and providers in many ways, and it turns out implementing them doesn’t require much. 05/23/2022

  • Video Interview

    Implementing Product Protection Plans in HME

    The idea of offering product protection plans to HME patients might seem like new ground, but there are multiple reasons why they should consider them. Expert Sean Stapleton takes a deep dive. 04/07/2022

Webinars & Webcasts

  • Driving Loyalty and Revenue Through Equipment Protection Plans

    This webinar will explore the value of protection plans to patients, as well benefits such as additional upfront revenue, repair service income and overall customer satisfaction. We will also explore how a robust, well-designed protection plan program can differentiate a provider, help close sales and eliminate margin erosion.


HME Business Podcast