Features & Articles

  • Podcast

    Outlining DME Policies & Procedures for Now — and the Future

    As providers work to remain competitive and successful in a constantly changing post-acute environment, they must still maintain accreditation. How can they bridge both worlds? One accrediting organization has developed a solution. 09/20/2021

  • Podcast

    Avoiding Common Site Survey Pitfalls

    Accreditation expert Matt Gruskin identifies some common accreditation site survey issues and explains corrective action plans and how to address them. 07/20/2021

  • 2021 HME Business Handbook: Accreditation

    Doublechecking Your Processes to Avoid the Top 10 Survey Deficiencies

    When a site surveyor finds an accreditation deficiency, it's not the end, but rather a means to the end of improving your HME business's quality. Here are 10 deficiencies to keep in mind. 06/01/2021

  • 2021 HME Handbook: Accreditation

    Using Accreditation to Sell Your Business

    Prospective buyers will evaluate your operations, and if your HME business is accredited, then you will have the resources to make the process much easier. 06/01/2021

  • Podcast

    The Rise of the Value-Based HME

    As the industry rounds the bend out of COVID, HME providers can expect more patient demand and a broader set of needs from their clients and referral partners. Are they ready? 05/20/2021

  • Podcast

    Leveraging Policies and Procedures Lessons

    COVID-19 taught providers a lot in terms of infection control, telehealth and other aspects of their businesses. What lessons will stick around for the long haul and what things should they have been doing all along? 04/29/2021

  • Accreditation: The Pharmacy Exemption

    DME pharmacies, the community pharmacies that also provide home and durable medical equipment, have unique circumstances when it comes to DMEPOS accreditation. 02/01/2021

  • Business Solutions

    Game Changes: Accreditation in 2021

    This year marks a renewal cycle for DMEPOS accreditation, but COVID-19 and some other industry trends have changed the game. What do providers need to know to ensure a smooth and timely renewal? 02/01/2021

  • Business Solutions

    14th Annual Big 10

    It’s time again for our annual Big 10 list of trends affecting HME now and in the months to come, but this year is different due to the far-reaching COVID-19 public health emergency. See what will impact the industry as we roll into 2021. 02/01/2021

  • Podcast

    Renewing Accreditation in 2021

    This year marks an accreditation renewal cycle for DMEPOS providers. What do they need to do in order to ensure a smooth, timely renewal? Moreover, how has COVID-19 changed the process what other factors might influence their renewal this time around? 01/14/2021

Webinars & Webcasts

  • Leveraging Accreditation Compliance for Operational Excellence

    Join us to find out how to maintain accreditation compliance and incorporate accreditation quality standards into your day to day practices.

  • The HME Business May DemoCast

    Take a stroll down an aisle of our virtual expo hall via the HME Business DemoCast. Join us for several five- and ten-minute-long home medical equipment product and information videos followed by Q&A with some of those vendors.

  • Special Spring Product Launch DemoCast

    Join us to see compelling new products and services in a single online event with several five and ten minute video demos of the products and services your patients and referral partners need.


  • HME Business Podcast

    Outlining DME Policies & Procedures for Now -- and the Future

    Jackie King and Dan McPhilemy of Community Healthcare Accreditation Partners (CHAP) discuss how their organization has developed a new approach to bridge both worlds of trying to fill new and unique care segments as well as rapidly take advantage of market opportunities.

  • HME Business Podcast

    Common Accreditation Site Survey Pitfalls and Corrective Action Plans

    Matt Gruskin, credentialing director for the Board of Certification and Accreditation, points out regularly occurring site survey issues that can be easily prevented, and also discusses how providers can deal with corrective action plains, as well. If you want to have your accreditation ducks in a row, this episode’s a must-listen.

  • HME Business Podcast

    The Rise of the Value-Based HME

    Founder and CEO of The Compliance Team Sandra Canally, RN, is seeing some serious pent-up demand in the marketplace. Pair that with new services and capabilities that HME providers started offering to contend with the pandemic, and we could see the rise of what Cannally is calling the value-based HME business. What does that mean for you? Listen and find out.

Podcast with CHAP