Medline Industries and TenderHeart Health Outcomes, a home medical equipment provider based in Austin, Texas, have signed a distribution and supply agreement involving a range of medical supplies.
Medline announced in a May 28 press release that TenderHeart “is using the Medline Home Direct Program to ship medical supplies directly to TenderHeart’s patients’ homes.” The equipment included in the agreement include enteral feeding supplies, urological supplies, ostomy supplies, wound care supplies, breast pumps, pediatric mobility aids, and incontinence supplies.
“What stood out to me about Medline is the company’s distribution capabilities and continuous investment in infrastructure and supply chain management,” said Jason Wells, TenderHeart’s chief financial officer, in the announcement. “As we continue to expand our footprint to meet the needs of more patients, we remain focused on helping lower the cost of servicing the patient and driving innovation into the supply chain to ultimately deliver personalized care and improve health outcomes. I believe Medline has a high level of capabilities and resources to help us achieve our goals.”
Medline said it can deliver next-day shipments to 95% of customers in the United States thanks to a network of 45 distribution centers nationwide. Medline centers in Katy, Texas, and Auburndale, Florida, will be supporting TenderHeart’s patients.
“As Medline continues to partner with home medical equipment providers, the company is investing in automation capabilities at its distribution facilities to help maintain the high level of service on patient-specific orders,” Medline said.
“TenderHeart’s collaboration with Medline brings several benefits, particularly in enhancing the patient experience,” said Josh Bonnewell, corporate accounts director of Medline Post-Acute Care. “By leveraging Medline’s high-quality products and solutions and supply chain network, we are focusing on helping TenderHeart optimize their business and enhance patient care.”
Medline is based in Northfield, Illinois, and has more than 43,000 team members worldwide in more than 100 countries and territories.
