The point of sale — where the customer makes the actual transaction — represents a critical element in retail sales. The point of sale completes the retail sales experience; it reinforces the customer-provider relationship; and it even acts a silent salesperson. What goes into creating an effective point of sale, and how can HME businesses ensure that their point of sale ties into the whole business?
Audits continue to play an unsavory role in the day-today lives of HME providers, and that role is one that is constantly shifting as HHS and its contractors emphasize different aspects of their program integrity efforts. We look at coming and developing trends in audits, and ask the experts how providers should plan and prepare.
Providers will interact with a variety of Medicare audit contractors in 2016.
How sleep providers can use data to improve therapeutic outcomes and operational excellence.
How well do you understand Baby Boomers' unique HME needs?
Reimbursement cuts have put pressure on support surface prices, but where does quality come into the equation? How can providers pick carefully?
Two accreditation experts discuss the relationship between accreditation and audits.