Ronda Buhrmester
Home medical equipment (HME) industry veteran Ronda Buhrmester has joined Prochant as the company’s vice president of client experience.
The Charlotte, North Carolina-based revenue cycle management (RCM) services company said in a Jan. 27 announcement that the role “reflects Prochant’s continued investment in strengthening client partnerships and delivering measurable value as the company advances its long-term growth vision.”
Buhrmester, originally a respiratory therapist, has almost 30 years of industry experience in clinical care, operations, RCM and industry leadership, including more than a decade managing a hospital-based HME supplier.
She also served for 13 years at The VGM Group, “where she worked closely with suppliers on policy and audits, billing challenges and process improvements,” Prochant said. “Widely known and highly respected throughout the home-based care community, she is recognized as a thought leader, trusted for her practical expertise and collaborative approach.”
With Prochant, Buhrmester will head the company’s client experience strategy, “ensuring clients benefit from deeper collaboration, proactive support and outcomes-driven engagement across every stage of the partnership.”
“Ronda is one of the preeminent voices in home-based care revenue cycle management and operations, and we’re lucky to have her on board,” said Joey Graham, Prochant’s CEO. “Her leadership will help us strengthen how we partner with clients, stay ahead of their needs and raise the bar on how we deliver value.”
“The creation of this role represents an exciting evolution in how Prochant supports clients,” Buhrmester said. “Throughout my career, I’ve been passionate about helping providers navigate complexity, improve processes and achieve better outcomes. Prochant’s commitment to partnership and innovation makes this a natural next step, and I’m excited to help elevate the client experience as we continue to grow.”
