HME Unlocked
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HME intake is like playing dominoes: it’s all in the setup. Line up the dominoes correctly and watch them flow in unison. Miss one part of the setup and nothing works. “With manual HME intake, you might have just one person handling intake, but that one person might have 17 different things they have to…
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Amanda Wreede hears it all the time. As the Senior Customer Success Manager at HME business management solution platform Brightree, Wreede meets with HME providers monthly and runs through their top revenue KPIs, such as held accounts receivable (AR) days, denial rate, net revenue and more. What she hears is a realization from providers of…
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Separating the Winners from the Losers in the Next HME Era
By Jack Silverstein | June 3, 2026As reimbursement pressure, documentation requirements and patient financial responsibility all rise, successful providers will stop thinking in terms of individual workflows and instead start modernizing their entire operating system — from intake and fulfillment to resupply and revenue realization. Automation, backed with intelligence, can create new pathways to revenue that manual processes simply can’t achieve.…
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