Continue to Site
HME Business
Home
Topics
COVID-19
Accreditation
Competitive Bidding
DME Pharmacy
Legislative
Mobility
Oxygen
Pain Management
Retail
Sales and Marketing
Sleep Therapy
Software/IT
News
Resources
Whitepapers
Buyers Guide
DME Associations
Podcasts
Request Media Kit
Webinars
Subscribe
Digital Edition
Events
Awards
Eye on Accreditation: Sandra Canally, President, The Compliance Team
April 1, 2008
by
HME Business
Related Articles
Read More >
Making the Right Thing Happen
Infusion: What to Expect in 2023
Data Rich, Insight Poor
Aging Independently — and Differently
Search HME Business
Home
Topics
COVID-19
Accreditation
Competitive Bidding
DME Pharmacy
Legislative
Mobility
Oxygen
Pain Management
Retail
Sales and Marketing
Sleep Therapy
Software/IT
News
Resources
Whitepapers
Buyers Guide
DME Associations
Podcasts
Request Media Kit
Webinars
Subscribe
Digital Edition
Events
Awards
 tracking. They typically do a good job with checking the concentrators and all of those things. Sometimes they run into difficulty with tracking the tanks, but most oxygen providers know where the concentrators are. Most providers that I’ve worked with have a good understanding of the use of oxygen, what to avoid, how to properly store it, and care of the concentrator, as well as how the patient needs to be educated as it relates to that. Certainly the number one thing in the oxygen provider’s mind is serving the patient. Even very small providers know that they’re available 24 hours a day, seven days a week and that is uppermost important in their businesses.</p>
<p><b>What factors should respiratory providers consider when looking for an accrediting organization?</b><br />They need to choose an accreditor that is going to fit into their culture. We look at our relationship as a partnership with our customers. One of the other things that we do differently is that we evaluate our customers annually on-site. (Everybody else is out there once every three years.) The reason we do that is to help the provider stay on track. We require more follow-up calls with patients than the other accreditors. All of our customers have to follow up within 72 hours after the initial setup. We require that because our accredited providers are exemplary providers. In order to get accredited by us, they need to score 90 percent or better, so that they can use that as a form of quality recognition branding to set them apart from others that are not going the extra mile to be evaluated yearly, to do extra follow-up, to submit data for aggregation.<br /><b><br />What advice would you give respiratory providers about the on-site visit?</b><br />We’re coming in to verify and validate that they meet the standards but at the same time to give them assistance as it relates to ideas for improvement, recommendations for improvement and so forth. It’s not a punitive thing. We’re not coming in to inspect and look for all the wrongdoing. We’re looking for what they’ve done right. We go in after spending four months or five months on the phone with them expecting to see good things because the relationship has already been established. </p>
<div class=)
