Software / IT

Though HME’s transition to more automated billing and management systems started later than other corners of healthcare, providers are increasingly turning to software solutions to manage and optimize their businesses. By automating what were initially manual processes, providers can streamline workflows and, in turn, focus on more valuable tasks that increase growth and revenue. In addition to reducing time-consuming and redundant workflows, software solutions also reduce errors that result in costly and time-consuming claims denials.

HME software has become much more robust, offering comprehensive business solutions, such as delivery, automated scheduling, direct contact with patients through patient portals, and measurement with key performance indicators. Not only are operations more streamlined and automated but much of the available software serves up performance data for actionable business solutions, allowing providers to directly influence and control factors that affect their bottom line. To stay competitive as the industry changes, providers be open to integrating HME software into more and more of their business, whatever their business model may be.

From billing and management software to apps that update providers in real time, HME Business has rounded up some of the latest software updates and launches on the market:


WellSky

COVID-19 Tracker

COVID-19 Tracker

COVID-19 tracker compares staff locations to areas with rising infection rates

To provide home-based care providers with more information about the spread of COVID-19, software company WellSky has teamed up with Qlik, a data analytics company, to launch the WellSky COVID-19 Tracker. Qlik has donated data analytics technology to create a heat map using clinical staff zip code data provided by client agencies. By comparing staff locations against confirmed COVID-19 cases., WellSky clients can track current hotspots, anticipate locations with rising infection rates and distribute PPE resources to areas that need it most.

  • (855) 935-5759

Circadiance

SmartMonitor 2 PS

SmartMonitor 2 PS

Portable heart monitor captures diagnostic quality waveforms

Health care professionals can access detailed information about a patient’s heart rate, respiration and oxygen saturation with Circadiance’s SmartMonitor 2 PS. The monitor includes Masimo SET technology, memory capacity of 4 MB, 15 hours of portable operation capability and a bright digital readout. Healthcare providers can capture and review diagnostic quality waveforms with the monitor’s Synergy-E Software. An easy-to-understand interface also incorporates universally recognized symbols that can help reduce language barriers. The product has a lightweight design and hospital or homecare selectable settings.

  • (888) 825-9640

Nautilus Medical

TeleRay platform

TeleRay Platform

Telehealth platform aims to increase technological capabilities, reach for providers

Through a partnership with PDI Communication Systems, a top manufacturer of TVs for hospitals, Nautilus Medical has launched a new telehealth platform solution for healthcare providers, patients and senior living residents. The platform is built with an intuitive user experience and integrated camera/mic on hospital TV displays that makes it easier for doctors to conduct patient video calls. Combining hardware with Nautilus Medical’s HIPAA-compliant TeleRay platform, the partnership hopes to increase the reach and capabilities of telehealth solutions for healthcare providers, patients and their families.

  • (866) 520-6477

medi USA

medi vision

medi vision

Custom fitting software minimizes contact, ensures accurate fit

  • Software blends digital scanning, encryption and B2B technologies to create first fully integrated patient measuring experience.
  • Minimal contact custom fitting process eliminates pulling and prodding of tape measurements and is fully mobile.
  • Ordering garments is made easier with 3-D image created during consultation.
  • (800) 633-6334

QS/1

QS/1

DeliveryTrack

Newly designed interface connects SystemOne to delivery tracking software

A new interface has been introduced for its SystemOne and Point-of-Sale software solutions to Integra’s DeliveryTrack. The new feature will connect to DeliveryTrack 6.1, offering an array of delivery services through a low-cost cloud hosted version of DeliveryTrack. Combining these two platforms will streamline the process and save costs for pharmacies, according to QS/1. Among many features, the platform will give community pharmacies visibility and Rx level validation of their delivery process, allowing CMS counseling messages and driver’s license scanning for controlled prescriptions.

  • (866) 925-8356

QS/1

QS/1

SystemOne

HME software streamlines billing, order processing and inventory management

QS/1’s SystemOne helps HME/DME businesses and pharmacies remain relevant and successful, according to the company. SystemOne’s modular design lets providers select only the functionality they need and add as the business demands. Choose it for processing orders, billing Medicare, Medicaid, and third-parties, filing compliant documentation, managing inventory, and the ability to integrate with pharmacy, point-of-sale, and IVR. QS/1 serves customers with nationwide hardware support, 24/7 customer service, regulatory updates, and ongoing product enhancements.

  • (866) 925-8356

Prochant Inc.

Prochant

Prochant Analytics

Analytics software allows providers to double down on revenue cycle management

Prochant Analytics is a software-agnostic dashboard tool from Prochant, an HME billing and process outsourcing company headquartered in Charlotte, North Carolina. The platform presents a provider’s data using industry-standard key performance indicators for revenue cycle management and includes historical trending, benchmarks, and the ability to drill down fully into the underlying data. The company also offers full-service billing solutions to take over all insurance billing or staff augmentation solutions to outsource some services.

  • (888) 349-9015

Computers Unlimited

TIMS Software

TIMS Software

A complete Revenue Cycle Management solution for HME

TIMS Software is a total revenue cycle management solution for HME/DME providers. The integrated billing system is entirely customizable, making it easier for staff to request missing documentation and set automated tasks. It offers revenue-qualifying patient intake, document management, compliancecentric workflows, A/R collections worklists, inventory management, mobile delivery, business intelligence, and much more. Developed by Computers Unlimited in Billings, Montana, TIMS backs its users with US-based support, available 24 hours a day.

  • (406) 255-9500

QS/1

QS/1

SystemOne

HME software streamlines billing, order processing and inventory management

QS/1’s SystemOne helps HME/DME businesses and pharmacies remain relevant and successful, according to the company. SystemOne’s modular design lets providers select only the functionality they need and add as the business demands. Choose it for processing orders, billing Medicare, Medicaid, and third-parties, filing compliant documentation, managing inventory, and the ability to integrate with pharmacy, point-of-sale, and IVR. QS/1 serves customers with nationwide hardware support, 24/7 customer service, regulatory updates, and ongoing product enhancements.

  • (866) 925-8356

PlayMaker Health

PlayMaker Edge for HME & Infusion

PlayMaker Edge

Cloud-based platform designed to assist HME providers in growing business

With the combined power of PlayMaker Health and Brightree, the PlayMaker Edge platform gives HME and Infusion providers in-depth knowledge of the industry through its collection of market data, referral sources and service line expansion opportunities. The integration of Brightree’s cloud-based business software, which help post-acute care companies improve business performance and their patient outcomes, with PlayMaker allows clients to streamline their operations and grow their businesses. The platform offers a variety of reporting features on mobile and web, including sales intelligence, relationship management tools and account segmentation analytics.

  • (866) 930-6847

Snapworx LLC

SNAP

Snapworx

A patient management platform that makes complex decisions with AI, Snapworx is automated from start to finish to help providers of CPAP supplies process and ship reorders without any employee touches. According to the company, 50 percent of reorders go straight to the warehouse without any work from provider staff. SNAP uses data to prioritize who is most likely to order, and more than 33 percent of patients order on their own when they enroll in the SNAP texting platform.

  • (615) 619-0800

VGM Market Data

The VGM Group

Market Data 2.0

Market data tools help providers capitalize on opportunities

VGM’s Market Data 2.0 helps providers leverage a comprehensive DME claims database and put their data to work to maximize referrals and identify new growth opportunities. With Market Data 2.0 users can find and evaluate potential new markets by product volume; focus on market intelligence on high-volume physicians by product; and quantify their market potential with state- or county-based market share analysis.


    Noble House

    Noble House

    Noble*Direct

    Noble*Direct v11 offers suite of new features

    The latest version of Noble*Direct, provides a range tools necessary to streamline providers’ daily activities and manage their workflows. Features include Integrated patient flow control software, enhanced security and patient eligibility using an SQL database. A Same or Similar (SoS) feature allows providers to check if a patient has received equipment, and Noble Trax feature allows providers to tack and monitor their deliveries by driver.

    • (800) 749-6700

    Universal Software Solutions, Inc.

    HDMS Pharmacy

    HDMS Pharmacy

    Billing software provides both professional and NCPCP claims

    With the release of its HDMS Pharmacy software, Universal Software Solutions aims to help providers of TPN, IV therapy, home infusion therapy and compound and standard prescription drugs efficiently process prescriptions. The software bills both professional claims and NCPCP claims so that pharmacy providers who also supply equipment are able to create one order for all goods and services that are purchased. In addition, the program receives and processes electronic prescriptions via the SureScripts integration, allowing the workflow to continue uninterrupted. Compounds created with its TPN Calculator can be sent to any Baxter machine, and the software also creates an auto-generated ASAP compliance controlled substance report for efficient regulatory compliance.

    • (810) 653-5000

    McKesson Medical-Surgical

    McKesson VerbalCare

    McKesson VerbalCare

    Patient communication platform drives efficiency for HMEs

    Regardless of a patient’s location, HMEs can connect with them using McKesson VerbalCare to offer guidance on the path to better health. The cloud-based platform allows businesses to receive resupply orders, obtain sign-offs and customize their communications with each patient without ever needing to set up an appointment or phone call. Thanks to the efficiency provided by the system, providers can spend more time growing referrals and less time following up with patients by phone or in person. In addition, the company says VerbalCare can help maximize the CPAP reimbursement for HMEs.

    • (800) 745-0657

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