Software / IT
For more than a decade, software has served
as a strategic asset to help providers manage their revenue
cycles, maximize their efficiency, increase their capabilities, and
supercharge their growth. And the range of technology tools
continues to explode as companies develop a broader range of
specialized offerings. Moreover, now many software tools are
components of specialized business services aimed at HME
providers. Let’s take a look at some of the latest:
ACU-Serve Corp.
ACU-Insight
HME revenue cycle management provider
ACU-Serve’s ACU-Insight is a business
analytics tool that allows providers to
manage the revenue cycle with a holistic
view. ACU-Serve developed the toolset
to accommodate a client base with varied
software platforms across numerous states
and payers. ACU-Insight collects the data from
multiple facets of providers’ organizations
and delivers it in an actionable manner. By
intelligently queuing up only the claims that
need work and eliminating unnecessary
touches, ACU-Serve can reduce the number
of claims being touched and, in turn, lower the
cost to its clients.
WellSky
CareTend
CareTend, powered by WellSky, is an all-in-one
solution purpose-built for HME providers.
CareTend automates all business operations
from intake to delivery, including visibility into
workflows and reporting. This HME software
allows providers to access a 360-degree view
of their business with custom dashboards built
on real-time data to track their performance
and KPIs using live data reports. CareTend
simplifies inventory management with barcode
tracking, providing accurate inventory counts
across multiple locations. Real-time updates
deliver the latest inventory metrics, ensuring a
provider never runs out of supplies.
Encore Healthcare
Nexus
Nexus is an outcome-focused respiratory
management program designed to help
elevate HME respiratory care. The system
focuses on combining better patient data,
smart reporting, and driving increased
referrals to help HME providers move into
value-based business models. Using the
Nexus software platform, Encore helps HME
providers use clinical programs, data, and
analytics to grow the equipment business and
create ways to leverage outcomes to partner
with physicians, hospitals systems and payers.
Nexus helps providers manage symptoms;
reduce hospitalizations; create long-term
engagement between patient, program and
providers; and improves patient care and
progress.
Mobius DME
Mobius DME
Mobius DME’s platform guides patients
through the HME/DME process in the same
way they want to shop for everything else: a
fully managed platform combines headless
commerce with patient resupply that engages
patients through data-driven, effective
and easy-to-use tools and techniques. The
Platform-as-a-Service empowers DME dealers
with a resupply and frictionless commerce
platform that is fully managed, increases
patient engagement, integrates with your
daily workflow, and increases retail sales that
lead to higher profits.
Universal Software Solutions, Inc.
Content Management
StowPoint adds content management to Universal's post-acute software offerings
Universal Software Solutions provides solutions
for healthcare providers in the postacute
care space. The company’s HDMS
product has offered patient, inventory, and
revenue management designed for home
medical and specialty equipment, disposable
supply, P&O, and infusion/specialty
pharmacy providers. Universal’s StowPoint
product handles content management
needs, allowing word, image, audio, and
video files to be stored all in one place. The
company offers both on-premise or hosted solutions.
Prochant Inc.
Prochant
Prochant Revenue Acceleration Platform
Prochant’s technology team brings automation and AI technology
together to deliver efficient, responsive revenue cycle at scale. The
system offers configurable AR queues and allocations, including
contextual tasking, workforce balancing, claims, and holds. Data,
analytics and insights are compatible with Brightree, CPR+, CareTend,
HDMS, and TIMS. More than 30 operational and business metrics
and dashboards are available and proactive alerts and drilldowns to
diagnose and solve problems. Robotic Process Automation includes
EV and prior authorization, automated cash posting, AR inquiries
and resolution actions. The platform offers AI and machine learning,
including payment prediction, denial prediction, EOB and ERN
extraction, and handwriting recognition.
Prochant Inc.
Prochant Analytics
Suite of RCM tools designed to help providers' back office
Prochant Analytics is a web-based,
interactive business intelligence solution
built from the ground up for the
healthcare revenue cycle. Designed
with the provider’s back office in mind,
it monitors all key areas of the healthcare
revenue cycle: open orders, held
revenue, and accounts receivable
balances. It calculates key performance indicators such as DSO,
payment rate, write-off rate, denial rate, 90-plus, A/R percentage.
ACU-Serve Corp.
ACU-Serv
Business analytics tool gives providers a total view of their RCM
ACU-Serve is powered by ACU-Insight, a
robust business analytics tool that allows
providers to manage the revenue cycle with
a holistic view. ACU-Serve developed the
toolset to accommodate a client base with
varied software platforms across numerous
states and payers. ACU-Insight collects the
data from multiple facets of your organization
and delivers it in an actionable manner.
By intelligently queuing up only the claims
that need work and eliminating unnecessary
touches, ACU-Serve can reduce the number
of claims being touched and, in turn, lower
the cost to its clients.
DMEscripts
DMEscripts
Industry-driven e-prescription simplifies and speeds billing
As the industry-backed solution, DMEscripts
secures your confidential data and documentation
in one complete package. Minimize
issues and get your orders out faster–whether
you’re a large, national DME supplier or single-location
retail store. With the e-prescription
tool, providers receive all documentation in
one package, which reduces back-and-forth
with referrals. This also means providers get
paid faster with complete, accurate, billable,
and refillable orders. The system lets providers
and referrals collaborate securely through
instant messaging. DMEscripts also integrates
with billing software and automates intake.
Universal Software Solutions, Inc.
Healthcare Data Management System
Wide-ranging tools to help post-acute providers
Universal Software Solutions provides
solutions for modern healthcare providers
in the post-acute care space. The HDMS
software product features patient, inventory,
and revenue management tools for home
medical & specialty equipment, disposable
supply, P&O, and infusion/specialty pharmacy
providers. The StowPoint product handles
all of providers’ content management needs
allowing word, image, audio, and video files
to be stored all in one place. Both solutions
can be combined for a beneficial integration.
Universal also offers both on-premise and
hosted solutions.
Curasev
Curasev
Technology solutions to increase efficiency and maximize potential
Curasev’s fully integrated enterprise software
automates end-to-end processes and
workflows across every stage of post-acute
care. Designed to unify intake management,
inventory control, mobile delivery, and
revenue cycle management, the software
eliminates complexity, raises efficiency, and
increases profits. Clinical interfaces, business
intelligence, and a single, unified platform
bring it all together.
Prochant Inc.
Prochant Pulse
Business intelligence platform also offers holistic coaching tools
Prochant Pulse is a strategic business
intelligence platform for HME and pharmacy
revenue cycle management. The platform
offers providers a holistic view of their most
important metrics, including DSO, A/R
aging, held revenue, and open orders. With
full drill-down ability, historical views, and
trend analyses, Prochant Pulse as a tool helps
providers to transform their KPIs. Prochant
Pulse’s Pro-Vision feature offers a holistic
coaching model designed to give provider
teams a series of guided discovery and
coaching sessions designed to increase their
knowledge and empower them to take action.
Atlas Enterprise Software
ATLAS Enterprise Software
Unique management processes for both referrals and patients
ATLAS Enterprise Software’s market approach
is that there are distinct differences between
the referral source and consumer, which
require management processes of their own.
ATLAS has developed the Referral Acquisition
Management (RAM) system to manage the
referral source process and communication
and also the Consumer Relationship
Management (CRM) system. Add this to the
ATLAS Electronic Prescription Function, which
enables DME and CRT providers to effectively
manage and engage with both the Referral
and Consumer with specific steps and clarity
to build and fortify the relationship while
generating new referrals and opportunities for
services to the consumer.
Brightree
Brightree Digital Experience
System improves patient engagement, optimizes care coordination
With Brightree Digital Experience, providers
can communicate with patients without relying
on traditional methods such as faxing, mailing
or calling. From welcome texts to appointment
reminders and more, the texting orchestrator
offers a variety of ways to stay connected with
patients via SMS. eForms seamlessly integrate
with the texting orchestrator and Brightree
to collect digital signatures and completed
forms. When more personalized communication
needs arise, patients can video chat
with their care teams to ask questions about
their therapy. Brightree Digital Experience
helps providers improve patient engagement
and optimize care coordination, significantly
reducing staff time spent on manual tasks.
Somnoware
Somnoware
Respiratory care management platform launches fax module
The Fax Intake Module transforms paper-based
faxing into an all-digital experience.
The module streamlines respiratory providers’
fax intake process with easy functionality
for patient referrals. The module enables
users to send, receive, and manage patient
documentation digitally—eliminating paper
processes, saving time, and reducing errors.
Not only can users view and manage all
faxes digitally, but they can also use multiple
document layouts and split and group faxes
by patient and document type. Faxes can
be associated with a patient record, and the
platform’s tools enable easy forwarding,
downloading, and printing.