Software / IT

Process automation, real-time inventory and important data accessed from mobile technology are just some of the benefits of information technology that can help the HME industry cut costs, improve compliance, provide better patent care and overcome the myriad changes that keep disrupting the HME landscape.

With the increased demands placed on HME providers because of constant regulation and policy changes, software, perhaps the driving force behind most modern business innovation, has helped providers to stay competitive. But the challenge hasn’t been whether software is a smart choice to enhance your business — it’s trying to keep up with the myriad options and features most software systems offer, implementing them across your business and then riding the wave of change until your new processes show benefit over the prior.

Still, for some providers, the thought of letting technology take over certain segments of their business is still frightening and overwhelming. The idea of taking a manual process or documentation to an electronic format might seem too intimidating to implement. The irony here, of course, is after you push change uphill, going down should be a lot easier and much more productive.

So to get the most out of your software, make sure you talk to your vendor to see how they will support your operation. Do they offer education and training that will get you up to speed quickly? Your confidence to dive deeper into technology will be higher when you find a software partner you can trust and rely on to help you drive innovation. To help you on your journey, here is a list of some of the software products on the market that might be able to help you take your HME business to the next level.


Bonafide Management Systems

Bonafide

Facility Portal

Bonafide launches new Facility Portal

The new Facility Portal from Bonafide allows DME providers to sell directly to healthcare facilities through an online shopping portal, which is linked to the providers back-office billing operations, inventory and delivery systems. Nurses and other healthcare workers can use the Facility Portal to create patient profiles, place rental and sale orders, suggest patient-specific items based on a clinical algorithm, allow for an approval process and schedule delivery, service and pickup.

  • (805) 777-7666

GCE Healthcare

Clarity

Clarity

Software gives providers a clear picture of POC use

GCE’s Clarity is an online platform that provides operational and usage information from the company’s Zen-O portable oxygen concentrator (POC). This helps providers optimize assets in order to ensure patients have the right device, as well as manage patient adherence to prescription. Also, the device can help providers track the POC’s location using GPS and GSM/cellular technologies.


    Snapworx LLC

    SNAP

    Patient Management Platform

    SNAP's Patient Management Platform harnesses the power of AI

    SNAP is a Patient Management Platform that relies on Artificial Intelligence to move orders from booking to the warehouse with greatly reduced patient or employee touches and documentation errors along the way. When an order is generated, SNAP queues eligible patients and identifies and launches corrections for imperfect orders. Additionally, SNAP automatically adds or adjusts payers and policy changes, identifying and verifying insurance eligibility in real-time. SNAP also offers optional turnkey patient support on the provider’s behalf.

    • (615) 619-0800

    Brightree

    Brightree

    ePrescribe

    Brightree integrates ePrescribe with athenahealth

    Brightree’s new ePrescribe solution lets HME businesses digitally receive orders from more than 62,000 providers using athenaClinicals within the athenahealth network, the same way doctors have long referred patients to other specialists. Previously, physician and HME staff had to manually send, receive and process referrals and related documents via fax and phone calls. Now, any office that uses athenahealth can refer patients to an HME provider using Brightree’s eprescribe.

    • (844) 438-2783

    Computers Unlimited

    TIMS Software

    TIMS Software

    Software offers range of HME management capabilities

    TIMS Software provides a comprehensive and integrated business management system for HME providers. TIMS offers rules-based, revenue-qualifying patient intake including workflow and document management. Updated software features include Denial Management and A/R Collections Worklists, ePurchasing, eDrop Shipping, Asset Tracking, Inventory Management, Mobile Delivery, and Business Intelligence. TIMS provides a mix of software, service and support.

    • (406) 255-9500

    Brightree

    Brightree ConnectPRO

    Brightree ConnectPRO

    System helps improve patients’ re-supply use

    Brightree ConnectPRO includes various Brightree technologies, services, and data analytics into one time-saving solution to help providers get patients to fully comply with resupply programs. The system combines Brightree Connect for patient contact management; Performance Concierge Services focused on optimizing the Brightree Connect software solution; Revenue Cycle Management Resupply Intake Services which includes processing all paperwork and verification of benefits; AllCall Connect. outsourced call center services; and data analytics to give provides operational insights for performance improvement.

    • (844) 438-2783

    PlayMaker

    PlayMaker Edge for HME

    PlayMaker Edge for HME

    A solution to develop and execute HME sales strategies

    Built specifically for HME business sales organizations, PlayMaker Edge for HME combines market data and the provider’s referral data with relationship management tools. Sales leadership can identify opportunities and target appropriate referral sources. Sales managers can evaluate the efficiency and effectiveness of their teams, and determine the ROI of their sales efforts. Sales reps can improve efficiency and productivity by managing relationships and organizing activities in the field.


      Universal Software Solutions, Inc.

      Healthcare Data Management System

      HDMS Scheduler

      A tool for accurately scheduling specialized DME staff

      Universal Software Solutions Inc. will feature it HDMS Scheduler at MedTrade Spring to show providers how they can better schedule time for their various professionals, such as orthotists, assistive technology professionals, certified mastectomy fitters, and respiratory therapists. Using a system similar to Outlook, providers can define appointment location, appointment rooms, room types, the professionals conducting appointments, and the appointment types themselves.

      • (810) 653-5000

      BFLOW Solutions Inc.

      BFLOW

      BFLOW

      Flexible, affordable DME management software

      BFLOW is a software as a service (SaaS) DME billing software and business management solution built from scratch for providers. The system is designed for DME operations looking for simplification and affordability in a cloud-based software package. Because BFLOW exists in the cloud, it can add more capability, and ease integration with top online business solutions via API technology.

      • (844) 688-4450

      TeamDME

      Team DME!

      TeamDME! XL

      A 360-degree view of provider performance

      TeamDME! XL combines all the tools providers need to manage their front and back office. Features include customizable workflow templates, e-eligibility, e-purchasing, e-dropships, EHR and mobile delivery apps. Providers an use accurate, real-time data to make informed financial decisions. Because all back end office functions are included, providers have a 360-degree view of their financial health.

      • (888) 832-6363

      Noble House

      Noble House

      Noble*Direct Version 11

      New upgrades ensure efficient patient processing

      Noble*Direct Version 11 includes new and upgraded features such as an integrated patient flow control, enhanced security, same or similar check, and patient eligibility all using an SQL database. The flow control system allows for customization of all aspects of patient files from initial intake through claim adjudication on multiple product lines at one time. When paired with document tracker and patient eligibility this lets providers follow a predetermined, streamlined path to more efficiently process a patient from conception to completion.

      • (800) 749-6700

      Brightree

      Brightree Patient Collections

      Lockbox

      Automated pay service expedites payments

      Brightree announced the release of Lockbox, an automated patient-pay service that helps home medical equipment providers receive funds faster, improve their cash flow, shorten their revenue cycle and save hours in staff time. Lockbox provides an automated, high-speed document scanning process that replaces many of the manual steps that burden HME accounts receivable. With this process, Lockbox posts all bank funds and documents online, and applies the funds to the HME’s accounts receivable in Brightree.

      • (844) 438-2783

      Apacheta Corporation

      GetPaidHME and TransportACE

      GetPaidHME and TransportACE

      Generate cash sales with well-organized displays

      Apacheta Corporation announced it has expanded its partnership with Brightree by offering customers the ability to use the Brightree Patient Collections app GetPaidHME with Apacheta software. GetPaidHME and TransportACE run on Apple and Android devices, where sales order data, including recipient information and the amount due, are shared electronically to virtually eliminate the patchwork of third party mobile payment applications and paper invoices. The integration allows delivery technicians to process payments using a major credit card, e-check, or FSA/HSA card.

      • (610) 558-5852

      Universal Software Solutions, Inc.

      HDMS Scheduler

      HDMS Scheduler

      Scheduling program increases organization between departments

      Universal Software solutions Inc. announced the release of HDMS Scheduler. This tool brings increased interoperability between departments where existing applications often create division. HDMS Scheduler brings staff and facility calendars together into one applications that will significantly reduce the time and effort needed to create and manage appointments.

      • (810) 653-5000

      Brightree

      ConnectPRO

      ConnectPRO

      Resupply management program combines technologies into one

      Brightree announced the launch of Brightree® ConnectPRO™, a powerful resupply management program that combines all of its technology, services, and data analytics into one time-saving solution. Brightree ConnectPRO includes: Brightree® Connect, the industry leading patient contact management software solution, Performance Concierge Services focused on optimizing the Brightree Connect software solution, Revenue Cycle Management Resupply Intake Services which includes processing all paperwork and verification of benefits, AllCall Connect™, outsourced call center services and Data analytics, providing operational insights for performance improvement.

      • (844) 438-2783

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