Observation Deck
The COVID-19 crisis has forced us to adopt a set of new phrases and behaviors into our daily lives, but we can still do things to strengthen our lasting relationships with patients, caregivers, referrals, coworkers and all the people in our lives.
A Q&A with the three HME business leaders that formed the recently announced Spiro brand to get a deeper look at what motivated the merger, their branding, technology approach and strategy for serving their New England markets.
- By David Kopf
- Apr 23, 2020
The Q3 2019 report finds that the median length of stay for hospice patients is 16 days, while 60 percent of home health referrals come from community sources.
- By Haley Samsel
- Apr 01, 2020
Online Presence
Your pharmacy's marketing success may depend on taking control of your online presence — even if you didn't know you have one.
- By Holly J. Wagner
- Apr 01, 2020
Across the country, providers of varying care categories and business models are developing best practices and common protocols for sales, patient visits, deliveries, telehealth, referrals relations and operations, according to survey interviews.
- By David Kopf
- Mar 31, 2020
Chiropractors are an important secondary referral source for providers of pain management products. What do you need to know before reaching out to them?
- By David Kopf
- Nov 19, 2019
Observation Deck
Providers have known for a long time that competitive bidding would spell the end of big public payer profits. So why keep pining for the past?
- By Wayne Slavitt
- Sep 01, 2019
Provider Strategy
The four elements central in your HME business's performance.
- By Jonathan Walters
- Sep 01, 2019
Sidebar
Retail mobility providers need to measure their performance. Here are some great indicators to track.
Episode 010 of the HME Business talks to experts about funding implications of CMS’s reclassification of multiple rural and non-bid zip codes, as well as sales opportunities for HME providers in the CRT market.
- By David Kopf
- Jun 20, 2019
Business Solutions
Providing respiratory products and services continues to be a business beset by declining reimbursement. We interviewed several experts who offered up more than 30 pro-tips to help oxygen providers add revenue and widen margins.
- By Holly J. Wagner
- May 01, 2019
Problem Solvers
Providers need to ditch the old spreadsheet and tap into the tools offered by HME software to manage their referral partnerships.
- By Leila McNeill
- May 01, 2019
‘Are You Tracking the Right Metrics?’ examines differences between HME metrics and KPIs and how providers can leverage KPIs to improve their profitability.
- By David Kopf
- Mar 26, 2019
Sales and management consulting firm will provide business development training and strategic support to HME software company’s Health Partner Program.
- By David Kopf
- Mar 07, 2019
Pilot episode marks first installment of HMEB’s new podcast service for the industry; features info on a reader survey and expert HME sales strategy insights.
- By Leila McNeill
- Jan 31, 2019
Observation Deck
Most sales growth plans fail. Here are three steps any provider can take to implement a winning sales strategy.
‘25 Sales Tips You Can Learn From Your Mother’ now includes new lessons and features from sales coach Ty Bello.
- By David Kopf
- Sep 20, 2018
Products & Technology
Providers face two pivotal trends: retail sales and a growing volume of online HME purchases. For providers looking to capitalize on the expanding e-commerce market for HME, we profile 10 categories that are performing the best and round up some of the latest offerings in those categories.
- By David Kopf, Leila McNeill
- Sep 01, 2018
Buy of market intelligence company viaDirect should help PlayMaker refine its CRM and sales management solutions.
- By David Kopf
- Jul 26, 2018
CRM can play a crucial role in HME sales, but it must align with how providers do business. How can providers implement and leverage an effective CRM strategy?
- By David Kopf
- Jun 27, 2018