Operations


COVID-19 Protocols, Practices Quickly Emerging in HME Industry

Across the country, providers of varying care categories and business models are developing best practices and common protocols for sales, patient visits, deliveries, telehealth, referrals relations and operations, according to survey interviews.

Lego people building legos

Business Solutions

DIY RCM for HME

Not every provider is at a point where they can outsource their revenue cycle management, but that doesn’t mean they can afford to skip RCM entirely. What tools do providers have on-hand to build their own RCM solutions?

brightree

Problem Solvers

The Path to Productive Patient Communication

Providers are only scratching the surface of what is possible with patient communication tools.

Beating the High Cost of HME HR

Human resources rank as a heavy hitter to HME providers’ bottom line, but a California company is offering a unique, cost-saving solution.

Problem Solvers

Taking HME's Talent Pool International

HR costs can be a problem for HME businesses. One provider that has launched a hiring agency might have just the right solution.

Q-Connect

Product Spotlight

Fleet Management Comes to HME

All sorts of industries have tools to help them manage their equipment 'fleets.' Quality Biomedical aims to bring that to its customers with Q-Connect.

Morgan Dopplick

Provider Strategy

Reinventing HME Resupply

Optimizing resupply programs for increased profits is expanding beyond sleep. What lessons can we apply?

it guy meditating on a cloud

Business Solutions

Zen and the Art of Working with Distributors

It could be that the key to getting tighter control of your bottom line is to let go of some parts of your business to your distributors. How are providers outsourcing some elements to increase margins and free staff to focus on care and service?

it guy meditating on a cloud

Business Solutions

Zen and the Art of Working with Distributors

It could be that the key to getting tighter control of your bottom line is to let go of some parts of your business to your distributors. How are providers outsourcing some elements to increase margins and free staff to focus on care and service?

Health Mobius Merges with Sister Company

Merging with HME buying group Red Moby positions the company for rapid expansion, says CEO.



Editor's Note

HME and Blockchain

What could this important security technology mean for our industry? It turns out, a lot.

New Nonprofit Aims to Standardize DME Repair Training

A collaborative effort between VGM Education and FIOS DME Repair Training is designed to offer training and certification for DME and CRT repair technicians.

distributed provider

Business Solutions

The Distributed Provider

Turnkey services providing functionalities such as enhanced inventory management, predictive ordering, warehousing and product delivery services are now supporting HME provider businesses. We take a look at how some of these services are helping HMEs drive down costs, increase convenience and expand revenues.

Data Security

Products & Technology

Hacked: Data Security for HME Providers

The world of healthcare is becoming increasingly concerned with data security -- and with good reason. A casual glance at the headlines will show that hospitals and care networks are falling victim to attacks. Never before has patient and healthcare data been more in need of protection, and that includes HME businesses. What must providers do to protect their information and patients?

How Big of a Problem Is Ransomware?

Software that holds patient data hostage in exchange for ransom is a threat providers must monitor.

Information Technology

Sidebar: Empowering Providers

Mobile technology experts discuss how mobile IT can help providers and their staff in the field.

HME Mobile Technology

Information Technology

Putting IT in the Field

Mobile technology has a come a long way in a short time, empowering providers to make better business decisions and improve satisfaction right at the patient’s doorstep.

Observation Deck

The Journey to True Interoperability

Savvy HME businesses that ensure their IT systems connect with other health providers will build a larger presence in post-acute care.

Measuring Performance

Products & Technology

Measuring Up

There's an old saying that, "what gets measured, gets managed," and that has become doubly true for HME providers who must find every possible efficiency in order to reduce the pressure of public and private payor reimbursement cuts. Experts examine the metrics against which providers can benchmark their business performance.

Observation Deck

Identifying DME Deficiencies

On-site visits from accrediting organization The Compliance Team help shed some light on deficiencies that DMEPOS providers commonly share and how they should address them.

Podcast: HME's Emerging COVID-19 Protocols

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