Taking a Measured Approach with Outsourcing

How should providers approach outsourcing in a way that lets them measure their efforts and what are some key metrics they should use?

HME businesses are facing staffing challenges that are impacting both their top and bottom lines, but there are outsourcing solutions that can help them. However, the key is to do it right, which means measurement and analytics.

In the latest episode of the HME Business Podcast, Sunil Krishnan, vice president of Revenue Cycle Management at HME software company Brightree joins the podcast to share his expertise and insights on outsourcing, and the kinds of metrics HME providers should use to track and manage their performance.

Listen on your favorite podcast app, or here:

In the previous episode of the HMEB Podcast, sales expert Ty Bello, RCC, president and founder of industry sales and management coaching firm Team@Work Coaching says that HME providers need to start engaging in outcomes-based selling and joins the podcast to talk more about what that means how providers can start implementing that sales approach.

The HMEB Podcast examines essential news, trends, and developments and interviews industry experts to find out how HME provider owners and operators can run efficient, profitable, and growing businesses with an eye on patient care.

Make sure to subscribe on Apple PodcastStitcher, or Google Podcasts, and start listening today!

About the Author

David Kopf is the Publisher HME Business, DME Pharmacy and Mobility Management magazines. He was Executive Editor of HME Business and DME Pharmacy from 2008 to 2023. Follow him on LinkedIn at linkedin.com/in/dkopf/ and on Twitter at @postacutenews.

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