The Key to Patient Engagement

How can providers most effectively automate and increase their patient engagement to improve care, strengthen patient relationships, and drive increased referrals?

The world of HME is all about patient relationships. Maintaining patient relationships and maximizing patient engagement results in improved compliance and increased referrals. And it turns out the key to making that happen might be a lot more common than we realize.

In the latest episode of the HME Business Podcast, James Yi, the Director of Product Management over Digital Connectivity for industry software maker Brightree LLC, discusses the most effective approach to patient engagement and how to implement it.

In the previous episode, VGM Heartland’s Conference Chair Jill Blaser offers a taste of what’s in store with this year’s conference, expo and social events, which is slated for June 13-15 in Waterloo, Iowa. From the hog roast to specialized conference tracks and a remodeled convention facility, there are a lot of returning fan favorites as well as some new innovations.

The HMEB Podcast examines essential news, trends, and developments and interviews industry experts to find out how HME provider owners and operators can run efficient, profitable, and growing businesses with an eye on patient care. Make sure to subscribe on Apple PodcastStitcher, or Google Podcasts, and start listening today!

About the Author

David Kopf is the Publisher HME Business, DME Pharmacy and Mobility Management magazines. He was Executive Editor of HME Business and DME Pharmacy from 2008 to 2023. Follow him on LinkedIn at linkedin.com/in/dkopf/ and on Twitter at @postacutenews.

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