Product & Technology
Product Launch Fall 2021
A collection of compelling new HME products and services that'll help your business hit new HEIGHTS with patients and referral partners
- By David Kopf
- Oct 01, 2021
Photo © SergeyNivens/depositphotos.com
Every fall, product vendors and service providers
gear up to unveil their latest offerings to the HME
industry, and HME Business tries to get the details
on as many of these new products and services and
upgrades as we can fit in on our pages.
As part of that effort, we’re continuing with a new
print and online editorial service we launched a year
ago. We call Product Launch, a mix of online and print
product coverage on the new offerings available in fall.
Online, we’re publishing two special Product
Launch Showcase editions of our e-Source enewsletter
on Oct. 12 and 26. Also, we’re hosting a special
Product Launch edition of our DemoCast series on
Oct. 13. The DemoCast let you watch online video
demos and listen in as we ask vendors Q&A questions.
You can sign up for that FREE online event at hmebusiness.com/webinars and subscribe to e-Source on
our website as well. Lastly, make sure to follow us on
LinkedIn, Facebook and Twitter so that you can stay on
top of the Product Launch social media buzz.
For our print coverage, in this story, you’ll find information
on more than 35 new products and services. In
addition to details on the new offerings, we’ve included
company contact details so that you can find out more,
and if the company is going to be at Medtrade East
(Oct. 18-20 at the Georgia World Congress Center in
Atlanta), we’ve included their booth number so that you
can see them in person if you are attending.
Now, let’s take a look at what’s the industry’s
vendors are offering in this fall’s Product Launch:
A telehealth solution that supports comprehensive oxygen care
Designed to help oxygen
their “O2 operating
system” and streamline
their operations, CAIRE’s
new myCAIRE telehealth solution supports
comprehensive oxygen care. With an eye
on increased efficiency and improved care,
myCAIRE connects to CAIRE’s leading
portable and stationary concentrators
via patients’ smart device and simplifies
remote data collection through a secure,
cloud-based technology in real-time from
the desktop. Available on Android, iOS
and Surface platforms, myCAIRE provides
improved fleet management with device
notifications and GPS location; and the
ability to view key data such as oxygen
usage. It is available on the portable
FreeStyle Comfort and Eclipse 5, and the
stationary Companion 5.
Medtrade booth no. 739
Automated resupply that helps identify opportunities
offers a scalable, comprehensive solution
designed to help HME providers automate
the process of supplying patients with
therapy refills or replacements. The solution
helps identify resupply opportunities,
conduct patient outreach, retrieve necessary
documentation, fulfill orders and
capture data-driven insights for improved
performance. The multi-channel model
includes a patient portal, mobile apps,
digital reminders and automated phone
call solutions to make the process more
personalized, transparent and engaging
for patients. The additional SNAP platform,
which makes complex resupply decisions
using artificial intelligence, further
reduces employee touches per order while
Medtrade booth no. 806
Immunization certification program includes COVID-19
Team’s Immunization Certification program
covers adult and pediatric immunizations
as well as COVID-19 vaccinations. The
program verifies and validates your facility’s
immunization program for quality, safety,
and efficiency. It enables you, the network
administrator, or the provider within the
network, to meet CDC requirements as well
as to build trust in the safety and quality of
your vaccine administration. Program standards
include, but are not limited to vaccine
storage, infection control, sharps handling,
adverse effects, and patient history and
follow-up. This Certification is a stand-alone
program and is valid for two years.
The Compliance Team Inc.
Medtrade booth no. 1331
A walking aid that lets users stay erect, stable and safe
The upright design of the Protekt Pilot Upright Walker allows improved posture mitigating pain
in the lower back, hands, and wrists, enabling
users to walk longer distances with less stress,
leading to a more mobile and active lifestyle.
Features include adjustable height armrests,
lockable handbrakes, comfortable seat with
backrest support, stand assist handles, 8 in. front
wheels with 360 degree swivel for easy maneuvering.
The Protekt Pilot has a 300 lbs. weight capacity and comes
with beverage holder, safety LED light, personal item bag and cane
holder, plus a one-year warranty.
Proactive Medical Products
A complete, fully integrated practice management solution
Universal Software Solutions’
Healthcare Data Management System (HDMS) offers a complete, fully integrated practice management
solution with complete operational software for post-acute
healthcare, specialty pharmacy and home infusion providers. USS also
offers StowPoint, a modern content management solution. StowPoint
can capture and house all of a provider’s scanned hardcopy documentation,
as well as many other formats to create virtual customer
files. The company developed its solutions with an eye on helping its
clients run successful operations in the healthcare industry.
Universal Software Solutions
Medtrade booth no. 747
Device offers simple, safe, convenient and effective knee rehab
Knee arthroscopic surgery often leaves patients
with knee contractures that are very stubborn to
resolve, but stretching the soft tissues has proven
effective in retaining therapeutic gains. Using the
Kneewell lets the patient self-administer extension
therapy at home or work. An FDA Class 1 device,
Kneewell may be billed to Medicare under code
E1811 as a static progressive stretch knee device
used for extension.
Special distinctions for DMEPOSaccredited provider
Accreditation Commission for Health Care
(ACHC) has developed two specialized
distinctions for DMEPOS-accredited organizations.
The Distinction in Clinical Respiratory Patient Management,
a recognition that allows providers to demonstrate expertise in
managing respiratory conditions, and the Distinction in Custom
Mobility, a designation that recognizes top providers of custom
mobility products, will further help providers demonstrate their
commitment to patients’ quality of life. Each of these distinctions is
available to providers accredited under the ACHC DMEPOS program.
Accreditation Commission for Health Care (ACHC)
Medtrade booth no. 853
Nasal mask offers world’s first CapFit headgear
F&P Evora is a compact nasal mask for the delivery
of PAP therapy to treat obstructive sleep apnea.
It features the world’s first CapFit headgear. With
Dynamic Support Technology the stability wings
work in synergy with the floating seal to allow
freedom of movement while keeping the Evora
comfortably in place. The minimal floating seal wraps around the
nose to ensure a flexible and comfortable fit.
Fisher & Paykel Healthcare
Medtrade booth no. 701
Single platform for patient mobility evaluations and seamless referrals
ATLAS Clinical Eval Software (ACES)
increases E2D, revenue cycle, and annual revenues to the ATP and
provider. With ATLAS Clinical Eval Software (ACES), the ATP can
prepare the integrated patient mobility and home evaluations
within the software and refer it seamlessly to the therapist’s ACES
secured portal. The Therapist can use ACES for clinical mobility
evaluations that allows a mobility evaluation to be conducted in
person or remotely at the patient’s home. ACES manages the therapist’s
report and other necessary documentation that supports the
patient mobility equipment to insure it is complete and accurate.
ATLAS Clinical Evals Software (ACES)
OTC pharmaceutical aims to address top issue facing people: pain
Crosstown Concepts Corp.’s premier product
line, AK47, is designed to meet the requirements
of the FDA, and gain approved registration.
To do this, AK47 Products are produced
in a registered FDA facility under strict guidelines regarding quality
control as well as pharmaceutical laboratory environment (GMP).
Crosstown Concepts Corp., submitted their samples of AK47 for
registration with the FDA, which approved its registration. Crosstown
Concepts Corp., was assigned NDC numbers (national drug code)
for the AK47 products and are classified as an OTC pharmaceutical
containing CBD. AK47 packaging is in vivid colors, presented in informative
Point of Purchase displays, and barcoded with lot and batch
numbers stamped into every product box.
Crosstown Concepts Corp.
New program helps patients with defective PAP devices
Many HMEs lose time and money
managing their patients’ defective
CPAPs. Quality Biomedical‘s new Patient Direct program gives
HME companies a unique URL that they e-mail to the patient who
then completes the online form and works directly with Quality
Biomedical. The service is designed to care for patients easily
and quickly. Turnaround time is usually one week or less. Quality
Biomedical services both ResMed and Respironics CPAPs and
BiPAPs, as well as warranty units for ResMed. An MSRP invoice is
provided for insurance reimbursement.
One of the smallest and lightest oxygen conservers on the market
For providers having
cylinders, OxyGo’s new oxygen conserving
regulator, ConservOx, can help make your
oxygen last longer. Combining small size
and light weight, the oxygen conserver
also offers proven reliability. Providers
can reduce their cylinder deliveries and
operating costs with this single control and
ergonomically designed T-handle/hand
tight nut, making ConservOx easy-to-use
Virtual site surveys help ensure DMEPOS accreditation renewal
BOC Virtual Site Surveys leverage technology
to enable facility owners to comply
with CMS requirements when an in-person
visit is not possible. Virtual Site Surveys
take place in real-time, replicating standard
procedures. An independent surveyor
coordinates an online ‘meeting’ to conduct
a virtual tour of the facility. If BOC awards
accreditation, an in-person site visit will
take place as soon as possible. BOC virtual
surveys also are eligible for BOC’s expedited
service, which guarantees an appointment
with a surveyor within 10 business days.
Board of Certification/Accreditation (BOC)
Medtrade booth no. 1135
Comfortable, value-oriented humidification circuit opens up access
Solutions’ new Passive Heated Breathing Circuit aims to deliver the kind of value
that makes treatment more accessible
for patients. The circuit is specifically
designed for use with the Fisher & Paykel
MR850 humidifier for ventilators. It delivers
comfortable humidification to adult
patients in hospital or homecare environments
and is intended for single use only.
The circuit includes the heating wire cable,
and chamber and airway probe ports. The
Passive Heated Breathing Circuit is one of
the newest additions to Sunset’s active,
passive, heated, and non-heated vent
circuits and accessory line.
Sunset Healthcare Solutions
Medtrade booth no. 605
Phototherapy blanket prioritizes affordability and portability
Intended for use in the treatment of
infants diagnosed with hyperbilirubinemia,
commonly known as neonatal
jaundice, the BiliTouch Phototherapy Blanket is ultraportable, lightweight
and battery powered, ideal for use both in a hospital setting and
at home. An LED light source eliminates the need for fiber optic
cables, which eases positioning, reduces maintenance and offers
a longer lifespan. In terms of cost, where typical phototherapy
blankets cost upwards of $5,000 per unit, wholesale pricing for the
BiliTouch begins at $2,999.
Medtrade booth no. 600
New nasal high-flow therapy solution enhances threapy
Masimo’s new softFlow provides warmed
and humidified respiratory gases at high
flow rates through a soft nasal cannula to
spontaneously breathing patients suffering
from respiratory distress and other pulmonary
conditions. Equipped with an advanced integrated flow generator
that delivers consistent flow during inspiration and expiration,
softFlow is designed to enhance therapy benefits while eliminating
the need to connect to an external source of compressed air.
Join the association making strides for the HME industry
The American Association for Homecare is the only national association
that represents every segment of the HME community.
Working hand-in-hand with its members to engage state and
federal policymakers, CMS, and commercial payers, AAHomecare
has made tremendous strides for our industry. AAHomecare is
advancing strategic federal policy initiatives and spearheading
payer relations activities in partnership with state associations.
With industry support, AAHomecare has helped put $2.2 billion
back in suppliers’ pockets over the past two years. Get involved by
becoming a member and encourage others to do the same!
American Association for Homecare
Medtrade booth no. 915
CRT patient evaluation services via HIPAA-compliant audio/video
TeleHealth Clinical Evals is a partner for
complex power and manual mobility
equipment patient evaluations. Its
team of licensed physicians and therapists provide face to face, PT/OT clinical mobility evaluations via HIPAA compliant audio/video
conferencing. All Telehealth Evaluations are payer compliant, convenient,
and efficient for patients in the home or a facility. All evaluations
come with the attestation of no financial relationship with the
provider. There is no cost to the provider for evaluations.
TeleHealth Clinical Evals
Bed rail attaches to any adjustable or articulating bed
Stander’s new EZ Click LTC Bed Handle is the
first institutional bed rail to attach to any adjustable
or articulating bed and overcome all seven
FDA entrapment zones. Most bed rails create
gaps and areas of entrapment when the bed is articulated, but the
patented EZ Click LTC Bed Handle is uniquely designed to eliminate
those problem areas. Providing assistance in and out of the bed, the
EZ Click LTC Bed Handle can support up to 500 lbs.
Medtrade booth no. 1325
No leaks. No Straps. Just a great night sleep
NozeSeal LLC’s NozeSeal adhesive strip is
an accessory that secures and seals a positive
airway pressure (PAP) nasal pillow to a
patient’s nose. This inexpensive new product
helps prevent air leaks, headgear discomfort,
facial skin irritation, and hair damage to deliver a great night’s sleep
for those suffering from sleep apnea. Benefits include improved
PAP comfort and efficacy and fits any commercially available nasal
Medtrade booth no. 855
Inventory management services designed to cut providers’ costs
McKesson Biomedical Solutions, an offering of McKesson Medical-Surgical Inc., is a solution to HME providers’ equipment needs,
offering rental of infusion, enteral and respiratory devices while
providing high-quality services, including preventative maintenance,
biomedical equipment repairs, asset management
programs and equipment tracking with our McKesson OneTrack
technology. Outsourcing these needs helps you reduce capital
expenditure, maximize equipment utilization, and stay compliant
with equipment repair and service needs, allowing you more time
to focus on your business and patient needs.
Medtrade booth no. 907
Management platform adds new features
Curasev is a cloud-based management
platform to help HME providers
streamline their business and better serve their patients. Recently,
Curasev partnered with CardConnect to allow for merchant integration
and automatic credit card processing and billing. It has also
added ERA auto-posting which will let users auto-post payments
rather than manually posting them. A companion mobile delivery
routing solution app Curapro helps delivery drivers view and
change their routes as well as automatically send SMS notifications
to patients to allow for smoother delivery processing.
Medtrade booth no. 538
New chair developed with the customer experience in mind
AVIVA Storm RX
rear-wheel drive power wheelchair brings
new features to enhance the user, provider
and clinician experience. It is targeted for
users who travel outdoors but also need
maneuverability for indoors. Intuitive to
drive the chair offers an easy transition for
people that move from a manual to power
wheelchair. The compact base design
offers better maneuverability and SureGrip
suspension system helps increase traction
going over obstacles. Front caster bushings
decrease vibrations the user sees and thus
helps reduce fatigue, and the front casters
are moved outward to allow use of a center
mount front rigging to help improve the
comfort of the user.
Upright walker helps users with neurological and movement disorders
The UPWalker Neuro
follows from the
original UPWalker but
adds functions and
benefits for neurological and movement
disorder patients. The UPWalker Neuro
features armrest angle adjustments for
hemipelagic and other patients with lmited
arm movement or muscle tone (angle can
be set anywhere between straight ahead
and perpendicular across the body). A
backup prevention mechanism on both
rear wheels reduces the risk of retropulsion
and a speed control resistance brake
manages the pace with which the UPWalker
rolls. Other features include an armrest
bridge that provides enhanced stability
for impaired patients, and a rechargeable
motion-activated safety light that illuminates
the user’s path.
LifeWalker Mobility Products
Go-Go Endurance Li brings lithium-ion to Pride’s travel mobility range
The new Go-Go Endurance Li incorporates a standard,
airline-approved 8Ah battery pack, and offers a 16Ah MAXX
lithium battery option to enjoy longer range
per charge. Compared to sealed lead acid,
lithium-ion is 60 percent lighter, offers a
31 percent longer range and maintains
speed throughout the discharge cycle,
and 140 percent faster charging. It also can
be topped off and short charged without
impacting the useful life of the battery
and comes with a two-year warranty The
Endurance Li comes with two standard
compact, foldable seat options: 17 in. x 17
in. and 20 in. x18 in.
Pride Mobility Products
Medtrade booth no. 1007
Sleep solution offers an alternative to the standard mask
with zero headgear isn’t a traditional mask.
Rather, the interface is held on the patient’s
face with gentle, hypoallergenic tape that
seals the DreamPorts securely at the base
of the nostril. This means only the stream
of air from the machine enters the nostril.
The devices are clinically proven not to leak,
eliminate mask lines, dry eye, hair matting,
and decrease claustrophobia and headgear
complaints. The disposable DreamPorts
use hypoallergenic surgical grade adhesive,
are compatible with all CPAP machines,
covered by all major insurance, and made in
the United States.
Medtrade booth no. 1230
Bath and shower balance assist bar offers onestep safety
The Safe-er-Grip All White 12” Suction Cup Balance Assist Bar provides
consists of a onestep
an easy locking mechanism. The suction
cup design works on any non-porous, flat
surface, including tile, glass, acrylic and
metal, allowing users to place the grab
bar where they need it most. No tools are
required, and all bars include a non-slip
grip handle and extra thick suction cups for
Manual tilt wheelchair lets users readjust their posture throughout the day
The Everest & Jennings PureTilt has a user-or-caregiver-adjustable
tilt control to facilitate easy posture adjustment
throughout the day, vital for comfort
and pressure relief. PureTilt standard
features include an ergonomic, contoured,
adjustable-height back; ergonomic rear
handles; nonremovable padded, hinged
arms that swing up and back to facilitate
transfer; a nonremovable angle-adjustable,
length-adjustable padded hydraulic leg rest
with retractable footplate; padded heightadjustable
headrest; 6 in. front swivel
casters; 22 in. rear wheels; wheel locks; and
rear anti-tippers. The back tilts forward
for convenient storage and transport.
Maximum weight capacity is 300 lb, evenly
GF Health Products Inc.
Medtrade booth no. 519
A support surface mattress with something for everyone
The dynamic pressure redistribution
alternating air mattress comes with a pump
that inflates the whole mattress in less than
15 minutes, an auto-sensing feature, which
automatically initiates the pressure settings
with its One-Touch Set-up and provides
the ideal pressure for the patient’s weight
distribution. The mattress is equipped with
patient-centric attributes such as multi-zone
air pressure redistribution, heal relief, micro
air loss, and micro-climate management to
improve perfusion in at-risk or damaged
Apex Medical Corp.
Disposable oximeter designed for overnight home testing
EzOx is a single-patient, multi0use disposable
oximeter shipped directly to the patient’s home
for overnight oximetry testing. This device
has the ability to conduct up to 100 hours of
recording that may be utilized to conduct repeat testing as necessary.
Connects via Bluetooth to app, which sends the results to VirtuOx for
IDTF certified oximetry reports needed for oxygen qualification.
Medtrade booth no. 1330
Tab-style briefs offer reliable, trustworthy protection
The new Tranquility Essential Breathable Briefs – Heavy offer reliable protection that incontinence
customers will trust. Available in sizes XS to 2XL,
these clothlike, breathable, tab-style briefs offer
the design and performance to meet the highest
state Medicaid standards. Features include
Kufguards and leg elastics that secure leaks and stool, superabsorbent
core that locks away urine odor and breathable sides that
support an ideal microclimate to neutralize pH and keep skin dry.
Providers can request a free sample tray to let their customers try out
Tranquility Essential Breathable Briefs before they buy.
Medtrade booth no. 1133
Wheelchair Pressure Mapping System ensures an optimal seating surface
Tactilus by Blue Chip is the perfect solution to
create the optimal therapeutic seating surface.
Blue Chip’s seat sensor is a matrix-based tactile
surface sensor. One thousand twenty-four (1024)
sensing points cover the entire surface area of
our sensor “skin,” allowing for discrete spot pressure analysis at
any point in the contact region. This provides the accurate patient
data required to create the optimal seating surface for maximum
comfort, proper positioning, and pressure redistribution.
Blue Chip Medical Products Inc.
Mask ideal for home and healthcare CPAP/Bi-level use
The Hans Rudolph 7600 V2 Mask series are reusable,
multi-patient full face masks that incorporate
five sizes to fit a wide range of patients. The under-the-chin fit, new sealing flange, and anatomically
contoured design helps ensure the best possible
leak-free fit. Those features combined with the
high quality, soft silicone and steam autoclavable and dishwasher
safe materials make the mask ideal for home and healthcare CPAP/Bi-level use. Non-vented and anti-aasphyxia valve-only swivels are
available upon request.
Hans Rudolph Inc.
A full CRT power chair charge in 8 hours
The new MK Battery Charger Model M-D-EN0801 is an 8 amp charger and is
the largest MK charger for CRT power
chairs to ensure a full charge after eight
hours. MK Battery also offers a rnage
chargers to meet each customer’s
unique charging requirements. The MK battery chargers will charge
all lead battery types, GEL and AGM, and all MK chargers automatically
shut off when batteries are fully charged.
Medtrade booth no. 514
Analytics platform helps transform provider KPIs
Prochant Analytics is a strategic
business intelligence platform for
HME and pharmacy revenue cycle management. The platform
offers providers a full, holistic view into their most important
metrics, including DSO, A/R aging, held revenue, and open orders.
With full drill-down ability, historical views, and trend analyses,
Prochant Analytics helps providers to transform their KPIs and focus
on the solutions need to realize their financial growth.
Medtrade booth no. 732
Shower chair combines designer looks with safety
The Serena Seat Pro combines luxury,
comfort, beauty, and safety. For many users,
the Serena Seat will become the centerpiece
of their bathroom sanctuary upgrade.
Using bamboo for the wood panels and an
aluminum frame, the seat is a durable in-shower seating solution.
With a range of frame finishes and bamboo panel stains, the Serena
Seat Pro works with many bathroom designs and styles.
HealthCraft Products Inc.
Heavy-duty seating system offers 60° of tilt action
The BOSS Equalizer HD Tilt is a 600 lb.-
capacity, heavy-duty tilt seating system
with 60° of tilt action when added to a
comparable chair base. Seat dimensions
include width to 32 in. & depth to 24 in.
for optimum tissue allowance. Arms are
height, length, angle and width adjustable. The sculptured back
adjusts in angle, depth and back gap, allowing excessive tissue
space to flow. Available options include power articulating ELRs,
power articulating center column, swing always, and custom size
This article originally appeared in the Sep/Oct 2021 issue of HME Business.
David Kopf is the Publisher and Executive Editor of HME Business and DME Pharmacy magazines. Follow him on LinkedIn at linkedin.com/in/dkopf/ and on Twitter at @postacutenews.