Finding Your Best Employees

You’ve heard of outsourcing, but have you heard of insourcing? Todd Usher of Tactical Back Office explains his company’s unique solution for solving providers’ HR woes.

What happens when your best employee isn’t exactly your employee? HME staffing firm Tactical Back Office was born out of an HME provider seeking a new way to create flexible, scalable teams for HME providers.

In the latest episode of the HME Business Podcast, Tactical Back Office founder and CEO Todd Usher describes how his goal was to find staff that could be relied on to carry out back-office and front-office functions at top performance levels for the long haul. The result is what he calls “insourcing,” and it’s something he’s developed into a successful staffing solution for his fellow providers.

Download the episode on Apple PodcastsStitcherGoogle Podcasts, or listen to it here:

In the previous episode of the HME Business Podcast, Jackie King, director of accreditation for Community Healthcare Accreditation Partners (CHAP), and Dan McPhilemy, senior vice president of marketing and business development, discuss how their organization has developed a new approach to help providers maintain accreditation while still being able to rapidly fill new and unique care segments and take advantage of market opportunities.

The HMEB Podcast examines essential news, trends, and developments and interviews industry experts to find out how HME provider owners and operators can run efficient, profitable, and growing businesses with an eye on patient care. Make sure to subscribe on Apple PodcastStitcher, or Google Podcasts, and start listening today!

About the Author

David Kopf is the Publisher and Executive Editor of HME Business and DME Pharmacy magazines. Follow him on LinkedIn at linkedin.com/in/dkopf/ and on Twitter at @postacutenews.

HME Business Podcast