2021 Industry Innovators

Personnel for Less ... A Lot Less!

Tactical Back Office was born out of necessity. The HME/DME industry is in need of front and back office personnel that are trained in industry software, have superior communication skills, and are reliable. Tactical Back Office understands the high cost of turnover, recruiting, and the lack of trained candidates. That’s why we are solving this problem by training qualified personnel who can do the job and do it well.

Popular positions that clients ask us about are:

  • Bookkeeping
  • Customer service
  • Data entry
  • Scheduling
  • Call/email/fax management
  • ... and the list goes on!

While we offer our personnel competitive wages and benefits, we are still able to provide you with a team for a flat monthly fee at a fraction of the cost of hiring locally!

Since 2016, we’ve saved companies hundreds of thousands of dollars and have kept tough-to-keep positions filled. In addition to cost savings, our clients have seen the following benefits:

  • Under 5 percent turnover rate
  • Fully-trained personnel
  • Clear speaking ability
  • Loyalty and commitment to your business

Why do clients trust us? Simpler staffing. Better value. Happier customers.

“They have transformed our business in a very positive way. Our DSO is the lowest it’s been for the 16 years we’ve been in business, which is more money in our pockets instead of just pending A/R. On an average month, we’re looking at an additional $15,000 that stays with us that we would have otherwise had to invest into a billing team and other team members.” — Erik Mickelson, CEO of Howard’s Medical Supply

Are you tired of wasting money and missing out? Learn more about how TBO can help you and watch our testimonials on our website at Tactical-BackOffice.com.

Tactical Back Office
(800) 558-7501

This article originally appeared in the Jul/Aug 2021 issue of HME Business.

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