Products & Technology

Medtrade West Rides Again

Moving from Las Vegas to Phoenix, the annual July 12-14 conference and expo for providers in the West offers an expo packed with HME products and services.


The first installment for Medtrade in 2021, Medtrade West (, which is slated for July 12-14 at the Phoenix Convention Center, is nearly upon us, and it’s fair to say many in the industry are chomping at the bit to get out and see their colleagues and some products in person after months of social distancing.

Just shy of a year and a half ago, Medtrade West capped off its extended stay in Las Vegas by being the last major HME event of the year before the entire country began self-quarantining to fight COVID-19. So it’s fitting that the industry returns from lockdown at yet another Medtrade West.

This time at its new home in the Grand Canyon State, Medtrade West 2021 is back in the saddle, and will feature networking events, live educational conference sessions and special workshops.

And, as always, Medtrade West will also host an expo floor jam-packed with a wide spectrum HME offerings, as well as business services to help providers dial up their success. It’s as though the show’s exhibitors didn’t skip a beat.

Bearing that in mind, we’ve assembled a lengthy preview of what you can find on the expo floor. So, if you’re attending the show, circle the booth numbers and use this feature as a guide to help you map out the key companies and offerings you want to check out. Can’t make it? We’ve provided web pages and phone numbers to find out more.

Accreditation standards designed for respiratory providers

The Compliance TeamPatient-Centered Respiratory Home (PCRH) is a proprietary accreditation that sets in place quality standards that guide clinical respiratory providers to better engage with chronic care patients. Better outcomes are driven through additional care planning and focused follow-up visits with program goals being three-fold: address poor respiratory care management; decrease emergency department visits; lower the number of hospital readmissions. PCRH’s standards enhance patient management practices through concise measures that cover access issues, provider coordination, and communication between respiratory specialists and prescribers.

The Compliance Team Inc.
(215) 654-9110
Booth no. 1027

Patient intake system addresses top issues, speed processes

Brightree by ResMedComprehensive Patient Intake, available within the Brightree Business Management Solution, streamlines and shortens the time-intensive intake process. Addressing top HME pain points like incomplete documentation, inefficient workflows and employee training, the tool guides staff through a customized intake process based on their job function and allows users to customize qualification by payer and product. Comprehensive Patient Intake reduces incomplete and inaccurate orders, staff training time, work stoppage and billing errors, while helping providers accelerate payments and develop an upfront policy to get paid faster, regularly.

(888) 598-7797
Booth no. 811

Real-time data tools help HME sales teams dig deep into local market

Edge Sales Management Performance Dashboards and ReportsAvailable inside PlayMaker Health’s Edge platform, Edge Sales Management Performance Dashboards and Reports convert real-time market data and sales rep performance into actionable insights. Leaders gain total visibility into all sales activities by rep, team, and territory, sales pipeline by month, quarter, and year, and comprehensive account overview by owner, by order. Additional features include the ability to visualize, track, and monitor sales activity and progress by rep, customize, drill-down, and trend multiple accounts and order details, as well as analyze sales performance metrics and target referral sources.

PlayMaker Health
(866) 930-6847
Booth no. 1120

Compact nasal mask features innovative headgear

EvoraThe Evora, Fisher & Paykel Healthcare’s new compact nasal mask for the delivery of PAP therapy to treat obstructive sleep apnea, features the world’s first CapFit headgear and F&P’s next generation of Dynamic Support Technology. With Dynamic Support Technology, the stability wings work in synergy with the floating seal to allow freedom of movement while keeping the Evora comfortably in place. Minimal and unobtrusive, the floating seal wraps around the nose to ensure a flexible and comfortable fit. The stability wings are designed to keep the floating seal in place.

Fisher & Paykel Healthcare
(800) 792-3912
Booth no. 621

ACHC launches two new DMEPOS accreditation distinctions

Accreditation Commission for Health Care (ACHC)National accreditor Accreditation Commission for Health Care (ACHC) has launched two accreditation distinctions for DMEPOS organizations, offering comprehensive solutions to increasing demands for accountability and better patient care. The distinction in Clinical Respiratory Patient Management puts emphasis on a collaborative, teams-based approach that encompasses assessment, treatment, documentation, and education to enhance quality of life and reduce hospital readmissions. The distinction in Custom Mobility focuses on responsive care and services that improve activities of daily living and quality of life for patients requiring mobility support.

Accreditation Commission for Health Care (ACHC)
(855) 937-2242 ext. 458
Booth no. 536

Document management system lets providers make the rules

Computers Unlimited TIMS SoftwareTIMS Document Management provides the means for HME/DME providers to build and manage form templates, as well as define insurance documentation billing rules on a payer-specific basis for each product line they service. This allows the sites to bring the entire HME/DME medical billing process together — no tribal knowledge required. The system lets providers effectively manage compliance documents with a single dashboard that informs them of documents to work, tasks for which they are responsible, and the ability to research customer accounts.

Computers Unlimited/TIMS Software
(406) 255-9500
Booth no. 1015

Virtual site surveys help ensure DMEPOS accreditation renewal

Board of Certification/Accreditation (BOC)BOC Virtual Site Surveys leverage technology to enable facility owners to comply with CMS requirements when an in-person visit is not possible, such as the present situation due to the pandemic. Virtual Site Surveys take place in real-time, replicating standard procedures. An independent surveyor coordinates an online “meeting” to conduct a virtual tour of the facility. If BOC awards accreditation, an additional in-person site visit will follow as soon as it is safe and possible. BOC virtual surveys also are eligible for BOC’s expedited service, which guarantees a visit from a surveyor within 10 business days.

Board of Certification/Accreditation (BOC)
(877) 776-2200
Booth no. 305

ERP system for HME uses AI to speed orders, operations

ATLAS Enterprise SoftwareATLAS Enterprise Software is an Enterprise Resource Planning (ERP) technology tool for HME and rehab providers. The intuitive artificial intelligence (AI) found in ATLAS Enterprise Software gives processing teams the tools they need to improve order processing and operational efficiencies to generate more revenues in less time. The ERP technology is designed to improve product delivery times, in compliance with payer rules and resulting in faster payments. The ERP is fully integrated as a seamless, cloud system to include all members of the business team.

ATLAS Enterprise Software
(855) 221-4860
Booth no. 1013

Alternating air mattress with something for everyone

Apex Pro-care OptimaApex Pro-care Optima features key pressure ulcer prevention capabilities and enhancements to improve caregivers’ efficiency. The dynamic pressure redistribution alternating air mattress comes with a pump that inflates the whole mattress in less than 15 minutes, an auto-sensing feature, which initiates the pressure settings with its One-Touch Set-up, and provides ideal pressure based on the patient’s weight distribution. The mattress is equipped with patient-centric features such as multi-zone air pressure redistribution, heal relief, micro air loss, and micro-climate management to improve perfusion in at-risk or damaged soft tissues.

Apex Medical Corp.
(714) 671-3818
Booth no. 829

Rollator line tailored to specific uses helps broadens retail sales

Trust CareStander’s new Trust Care line offers five premium European Rollators to increase providers’ cash sales. These unique-looking rollators will open several new rollator categories in providers’ stores. From the Let’s Go, an “indoor rollator,” to the Let’s Shop, a “shopping rollator,” to the Let’s Move, a “travel rollator,” each offers innovative and unique features users, whether it’s their first or even second rollator for specific uses. And, at the top of the line, is the Let’s Fly, TrustCare’s “Ferrari of rollators.”

Stander Inc.
(435) 755-0453
Booth no. 921

Diabetic Program Guide helps providers explore important patient segment

Diabetic Program GuideProviders following the axiom, “Capture the entire patient, not just one aspect,” should take a look into the diabetic market. There’s a solid chance a good portion of the patients HME providers are servicing have either type 1 or 2 diabetes. The VGM Diabetic Program was designed to help providers decide if this is a category right for their business. The guide walks readers through the products that diabetics use on a daily basis and an opportunity for you to provide those. It also touches on the reimbursement of the various products related to diabetes.

VGM Wound Care
(800) 642-6065
Booth no. 611

Solution for billing and process outsourcing now HITRUST CSF certified

ProchantProchant, which offers fullservice billing and process outsourcing solutions for HME and pharmacy providers, has achieved HITRUST CSF Certification for its RCM Services & Platform. With HITRUST CSF Certified status, Prochant demonstrates that its Revenue Cycle Services & Platform have met key regulations and industry-defined requirements and is appropriately managing risk. By adhering to high standards in protecting sensitive data and information, Prochant’s outsourcing solutions securely meet providers’ needs for proactive revenue cycle management.

(888) 349-9015
Booth no. 435

Heated CPAP tube prevents rainout, enhaces comfort

Heated CPAP TubeThe Sunset Heated CPAP Tube for Philips Respironics brings a popular design to a new great value product. Designed to improve compliance by preventing rainout and enhancing comfort, the tube has improved ergonomics, added durability and a more robust spiral tube rib. It features very low memory tubing, strain relief cuffs, and an auto safety shutoff. Tube materials have been tested for biocompatibility safety. The Heated CPAP Tube is UL recognized and holds a 510(k).

Sunset Healthcare Solutions
(877) 578-6738
Booth no. 415

Billing solution drives cash recovery and staff efficiency

collectpLusCOLLECTPlus offers a secure, compliant, patient-pay billing and collections solution that integrates with providers’ billing software systems to increase their operating efficiency leading to faster cash recovery at a lower cost. The system automates all points in the A/R cycle, and the payment portal offers patient payment and account management options. The system also uses professional domestic call center services, and reputable first- and third-collection agencies, and dedicated Client Success team and Help Desk support.

Allegiance Group
(913) 338-4790 x202
Booth no. 315

Suction cup balance assist bar goes on any flat surface

suction cup balance assist barMHI Safe-er-Grip is home to the design of the original suction cup balance assist bar. Now with 16 items, including balance assist bars and bathroom accessories, the original 12- and 16-in. bars are available in white, chrome and white-grey hybrid, making this bar the perfect addition to any bathroom area. The suction cup design of our products makes it possible for them to be placed on any smooth, flat, non-porous surface. They are easy to attach, remove and relocate.

MHI Safe-er-Grip
(800) 371-3509
Booth no. 624

Join the association that represents all HME segments

American Association of HomecareThe American Association for Homecare is the only national association that represents every segment within the home medical equipment community, including suppliers and manufacturers who provide respiratory therapy, mobility aids, medical supplies, and other essential products and services. Working hand-in-hand with its members to engage Capitol Hill, state and federal policymakers, CMS, and commercial payers, AAHomecare has made tremendous strides for our industry. With industry support, AAHomecare has helped put $2.2 billion back in suppliers’ pockets over the past two years.

American Association for Homecare
(202) 372-0107
Booth no. 821

VGM clients can access free insurance education bundle

VGM InsuranceAll VGM Insurance clients receive a free continuing education course bundle worth more than $250 in partnership with VGM Education. New courses added for 2021 include working within HIPAA; business ethics; handling complaints; sexual harassment in the workplace; disaster preparedness; defensive driving; and an OSHA overview.

VGM Insurance
(800) 362-3363
Booth no. 611

Catheter easy to use for even users with limited dexterity

Proprietary features make the Cure Dextra Closed System easy to use, even for individuals with limited dexterity. Tip Advancing Technology with Gripper Arrow enables the pre-lubricated, straight tip catheter to advance from the 1000 ml collection bag into the body without contact. A unique Support Band enables controlled use. Like all Cure Medical products, the Cure Dextra features polished eyelets for increased comfort. It is not made with DEHP/DINP, BPA, or NR-Latex.

Cure Medical
(702) 564-2901
Booth no. 928

Portable oxygen concentrator puts a premium on ease of use

Live Active FiveLive Active Five is designed for patients’ ease, comfort and peace of mind. It starts with the touch of a button. Convenient top access makes battery changes quick and easy. The long-lasting battery fully charges in two hours. It has a simple LCD screen with easy-to-understand language. The dual curve design is comfortable to wear on either side.

Precision Medical Inc.
(800) 272-7285
Booth no. 512

Underwear made for women and for men delivers discrete absorbency

Presto underwearOur most discreet, body-close fit is fully breathable to keep users cool and comfortable. InvisiCore offers additional absorbency without added bulkiness for leakage protection up to 12 hours. OdorSecure prevents odors before they begin keeping odor under control for up to 12 hours. LeakSecure leg cuffs significantly improve leak containment by providing an extra barrier of protection from leaks. They are produced in a carbon-neutral factory, making it a better option for your clients and the environment.

Drylock Technologies
Booth no. 535

Portable, compact breast pump gives users the freedom of mobility

BabyBuddha double electric breast pumpBabyBuddha’s double electric breast pump gives users the freedom to move while comfortably pumping. The fully rechargeable pump is small enough to take anywhere, and a quiet mechanism keeps the whole process discreet. Operating BabyBuddha is easy, simply recharge it and use the trackball to navigate through the 14 different modes with a simple swivel of the thumb. A unique suction pattern in stimulation mode mimics the suction pattern of a baby to increase breast milk production.

BabyBuddha Products
(201) 500-9745
Booth no. 626

Sleep solution sidesteps standard mask

DreamPortThe DreamPort “maskless solution” to PAP therapy compliance isn’t a traditional mask. Rather, the interface is held on the patient’s face with gentle, hypoallergenic tape that seals the DreamPorts securely at the base of the nostril. This means only the stream of air from the machine enters the nostril. The devices are clinically proven not to leak, headgear-free CPAP solution and are fully made in the U.S.A and FDA cleared. They are covered by Medicare and all major insurance and work with all CPAP machines.

(919) 619-7170
Booth no. 931

Services uses video for remote clinical mobility evals

TeleHealth Clinical EvalsTelehealth Clinical Evals’ team of licensed physicians and licensed therapists provide face-to-face clinical mobility evaluation, and PT/OT clinical mobility evaluations via audio and video conference technology. The service specializes in HIPPA-compliant, convenient, and efficient telehealth evaluations for patients needing in-home and facility mobility evaluations. Telehealth Clinical Evals uses custom technology software that automates the evaluation process. Before sending to the provider, the completed evaluation report undergoes a quality review to prevent conflicts. All evaluations come with the attestation that there is no financial relationship with the provider as there is no cost to the provider for this service.

Telehealth Clinical Evals LLC
(725) 209-3053
Booth no. 1011

PowerWeb provides a healthcare website platform

VGM ForbinVGM Forbin is offering a special deal at the show: Any HME that schedules a demo of its PowerWeb platform at Medtrade West is eligible to receive $500 off the initial website build and an additional $500 off each enhancement they choose to add to the website. Enhancements on every website eligible for $500 off include rotating marketing message; quick contact form; and appointment request form. Optional enhancements eligible for $500 off include catalog; blog; supply reorder; locations; breast pump form; document library; and insurance eligibility.

VGM Forbin
(877) 659-5241
Booth no. 611

About the Author

David Kopf is the Publisher HME Business, DME Pharmacy and Mobility Management magazines. He was Executive Editor of HME Business and DME Pharmacy from 2008 to 2023. Follow him on LinkedIn at and on Twitter at @postacutenews.

HME Business Podcast