Products & Technology

Product Launch 2020

A solar system of compelling HME products and services that'll help your business expand its appeal to patients and referral partners.

product launchEach Fall, product manufacturers, distributors and service providers release a dizzying constellation of new offerings to the HME industry. And, each year we work to cover as many of these brand new products and services, as well as upgrades and expansions of existing favorites as our pages will allow.

In fact, this year, we’re taking things one step further. We’re going to be running a special Product Launch 2020 event involving our DemoCast platform, social media and e-Source e-newsletter so that you can learn more about these products.

Go to and click on webinars so that you can register for our Product Launch 2020 DemoCasts and watch online video demos and engage vendors in Q&A. While you’re on the site, sign up for our e-Source e-newsletter service (if you haven’t already) so that you can get our special Product Launch 2020 editions. Lastly, make sure to follow us on LinkedIn, Facebook and Twitter so that you can stay on top of the Product Launch social media buzz.

And of course, there’s this magazine article you’re presently reading. Bearing that in mind, here’s this year’s Product Launch collection:

COVID-19 Impact Analytics Dashboards

BrightreeDesigned to help providers keep a pulse on their business amid the COVID-19 pandemic, Brightree’s new COVID-19 Impact Analytics Dashboards provide a 360-degree high-level view of relevant patient care, employee productivity and financial performance. The 13 new dashboards, made available free of charge, enable providers to view and download clean, consolidated and consumable data on their evolving operations, from critical medical supply orders to employee performance to sales orders and payments. For providers looking to drill down even further, the Brightree Advanced Analytics module offers additional functionality, including the ability to monitor Patient Resupply, Patient Collections and more.

(888) 598-7797

Real-time Remote (RtR)

The Compliance TeamReal-time Remote (RtR) is The Compliance Team’s verified and tested virtual accreditation and re-accreditation survey process being used during the COVID-19 Public Health Emergency. The Real-time Remote process involves many of the protocols used under pre-COVID-19 conditions. Real-time Remote utilizes encrypted, virtual software and phone applications to review your records, policies, procedures, and physical environment. The process ensures that your business is surveyed in a safe and timely manner. This assures the least amount of disruption to your daily activities, while keeping your staff and patients safe and healthy.

The Compliance Team Inc.
(215) 654-9110

F&P myMask App

myMask AppFisher & Paykel Healthcare introduces the new F&P myMask App designed to support patient mask setup. F&P myMask helps you and your patients effectively fit, fine-tune and clean F&P CPAP masks for the treatment of obstructive sleep apnea. Patients have the resources at their fingertips, empowering them to solve mask problems themselves, and in their own time, while building their confidence in the journey towards better sleep.

Fisher & Paykel Healthcare
(800) 792-3912

Protekt Onyx Hydraulic Patient Lift

Protekt OnyxThe new Protekt Onyx home care lift utilizes high performance hydraulics for gradual movement and provides a safe and comfortable patient transfer. The sturdy steel frame incorporates hydraulics which raise and lower patients gradually and safely from any stationary position. The spreader bar allows for the use of 4- or 6-point slings, which provides safer patient handling and a wider range of transfers. The user-friendly hand operated base opening adjusts and locks easily. Dual rear locking casters offer added safety and security. This easy to operate hydraulic lift is built to last, and also affordable. No tools required for assembly. Weight capacity: 450 lbs.

Proactive Medical Products
(855) 237-7622


HealthTrainUHealthTrainU is a web-based learning management system that houses all continuing education needs in one place. We have more than 200 courses in more than 20 different content libraries written by providers, for providers. From course materials, custom timelines, reporting, testing, and certifications, HealthTrainU allows DMEPOS and home health providers to complete their continuing education with ease. For managers, HealthTrainU is easy to administer and comes with training to help you get started. HealthTrainU is a product of ACHCU, the educational division of Accreditation Commission for Health Care (ACHC).

Accreditation Commission for Health Care
(833) 875-6338

Zoey CPAP Cleaner

ZoeyZoey is a new CPAP cleaner sold solely through providers. Zoey gives patients the option to clean the mask, tube and CPAP machine, or the mask and tube only. Its beep-free interface cleans with a single button, and uses soft, colored lights to show cleaning in progress. Zoey is designed fit in the home, with a minimalist aesthetic, quiet operation and a small footprint. Zoey also features premium packaging to stand out in the retail space. Patients can consult user how-to videos and an intuitive quick start guide for fast and easy operation.

Sunset Healthcare Solutions
(877) 578-6738

Trust Care Let’s Go Indoor Rollator with Tray

Trust Care Lets Go Indoor RollatorThe Trust Care Let’s Go Indoor Rollator from Stander is the perfect mobility tool for the home, with a tray table and basket to transport food or other items around the house safely. It also acts as a TV tray for food, a computer, or even use as a side table. It’s one-handed design allows the user to have a free hand while getting around the house. And for retailers, it opens an entire new “indoor rollator” category for their store, and they have the opportunity to sell any current rollator user another rollator specifically designed to make life easier in their home.

Stander Inc.
(800) 506-9901

TIMS Software

TIMSTIMS Software is a total revenue cycle management solution for HME/DME providers. The integrated billing system offers revenue-qualifying patient intake, compliance-centric document management, customizable workflows, and automated denial and collections worklists. TIMS also provides low-contact mobile delivery, warehouse management, order fulfillment and inventory control, KPI analysis with integrated business intelligence, and more. Developed by Computers Unlimited, TIMS backs its users with U.S.-based support, available 24 hours a day.

Computers Unlimited
(406) 255-9500

Expedited Accreditation Option

Expedited Accreditation OptionThe Expedited Accreditation Option provides CMS-compliant opportunity to begin serving Medicare patients sooner while ensuring alignment with regulatory requirements. Expedited service guarantees a visit from a surveyor within 10 business days, and BOC’s customer service ensures providers receive step-by-step, expert guidance.

Board of Certification/Accreditation
(877) 776-2200

Tranquility Premium Overnight Disposable Absorbent Underwear

Tranquility OverNight Underwear provide maximum overnight protection in a pull-on style for individuals with heavy to severe incontinence. Premium absorbent core quickly wicks and locks moisture away from the skin, neutralizes urine pH, and reduces odor to support clean-feeling, healthy skin. Fullrise fit features an elastic waistband, cloth-like outer layer and breathable sides to ensure all-night comfort and protection. Uniquely designed Kufguards channel fluids into the core to promote a leak-free experience. Easy tear-away side seams allow for no-hassle removal. Latex-free.

Principle Business Enterprises Inc.
(800) 467-3224

Cure Dextra Closed System

CureThe Cure Dextra Closed System has proprietary attributes that make it easy to use—even with limited dexterity. Tip Advancing Technology advances the pre-lubricated catheter without contact, and a Gripper Arrow makes it easy to advance the catheter. A Support Band enables controlled use with one hand, and like all Cure Medical products, the Cure Dextra features polished eyelets for increased comfort, and is not made with DEHP/DINP, BPA, or NR-Latex for increased safety. Also, because Cure Medical donates 10 percent of net income to research for a cure for SCI & CNS/D, this product also supports research.

Cure Medical
(800) 570-1778


CareCreditCareCredit is a health and wellness
credit card that helps customers get the financial help and care they want and need. Cardholders can use CareCredit with promotional patient financing to pay over time for deductibles, copays, and medical equipment not covered by insurance. The CareCredit credit card can be used to pay for out-of-pocket costs for many kinds of care - for themselves, their family, and even their pets. Providers also have access to free educational resources to help providers’ customers understand their financial responsibilities and introduce a way to fit care into their budget. Providers also less time on billing and collections and receive support from a dedicated CareCredit Practice Development Manager.

(800) 300-3046


QS/1SystemOne, a comprehensive, budget-friendly approach to HME, now offers a new solution for denial management through Waysta to easily track and appeal denials—and prevent them from happening in the first place. SystemOne can manage business from accounts receivable (AR) to point-of-sale, shipping, rentals, sales, and more. It has a modular design; select only the functionality you need, then add to it as your business grows. Avoid duplicate data entry, bill and post payments electronically, batch recreate transactions, capture signatures electronically, transfer Med B claims from QS/1 Pharmacy programs for billing, and print hospice, consignment, and patient statements.

(800) 845-7558

Marcy rollator and gait trainer

Marcy rollatorClarke Health Care introduces its newest rollator, sized for the youngest people in being cared for. Marcy is an anterior rollator/gait trainer with a wide range of accessories to assist toddlers and children in their first attempts in mobility. Marcy comes in four sizes with fun colors to encourage attention and participation. Marcy can be a child’s new best friend for indoor and outdoor play and adventure.

Clarke Health Care Products
(888) 347-4537

Comprefit Standard Calf & Foot

Comprefit Standard Calf & FootThis Lower limb garment strap system offers high range of adjustability for custom fit. The compression system for foot and calf comes with a garment strap system that gives it high range of adjustability for accurate fit. Overlapping bands mimic bandaging technique that allows for fluctuations in limb fluid volume. Back spin of garment provides support and ensures firm, secure fit.

(800) 322-7744

Philips Respironics Mask Selector

Mask Selector 3DThe Philips Mask Selector 3D scanning software is a clinically validated mask selection, sizing and fitting solution that uses advanced camera technology and proprietary algorithms to help clinicians fit patients with the right mask from the start. Patients can see how the masks will look on them in real time, with computer generated visual representations. The 2D version of Mask Selector can be used from the comfort of the patient’s home to share personalized mask recommendations remotely.

(800) 345-6443

FreeStyle Comfort

FreeStyle ComfortThe FreeStyle Comfort is a lightweight, five-setting pulse flow portable oxygen concentrator with wireless connectivity, sensitive breath detection features, and delivering a maximum output of up to 1050 milliliters. Weighing only 5 pounds and designed with patient comfort in mind, it has an ergonomic, curved shell, LCD display screen, and battery pack options offering up to eight hours of charge. Operational via wall outlet power, motor vehicle power, or by rechargeable battery power, the device is designed for easy traveling and meets FAA guidelines for commercial air flights.

(800) 482-2473

Infusion Pharmacy Reimbursement

ProchantProchant, a reimbursement firm with a dedicated focus on HME and pharmacy, offers two billing solutions for infusion pharmacies. Full-service Billing pairs providers with a dedicated team, including an expert account manager. By choosing this service, pharmacy providers completely outsource their billing operations, so that they can provide better patient care. Staff Augmentation, the second solution, is a convenient option for providers that are not ready for complete outsourcing. As their business grows, providers can use this option to efficiently scale their operations.

(888) 349-9015


QUICKIE Q500 HThe new QUICKIE Q500 H power wheelchair brings a unique “hybrid” blend of rear- and mid-wheel technology. With the drive wheel closer to the mid-position, the Q500 H has improved traction and a smaller turning radius over a traditional rear-wheel drive and improved outdoor driving over a mid-wheel drive. The unique and responsive suspension system coupled with the drive wheel placement allows the Q500 H to be a highly maneuverable rear-wheel drive power wheelchairs. Available with the adjustable SEDEO PROT seating system in Group 3 standard and HD, and Group 4 standard duty.

Sunrise Medical
(800) 333-4000

ResMed MaskSelector

MaskSelectorWith ResMed MaskSelector, finding the recommended mask for your patients is just a few clicks away. When your patients answer just a few questions about their health, sleep habits and facial measurements, this online tool provides a recommended mask in the size that’s right for them. The tool takes the guesswork out of remote mask recommendations by setting up your patients.

(800) 424-0737

OxyGo Fingertip Pulse Oximeter

OxyGo Fingertip Pulse OximeterStudies have shown that some people with COVID-19 symptoms have alarmingly low levels of blood oxygen—OxyGo’s Fingertip Pulse Oximeter tracks oxygen saturation and pulse rate to help monitor health and recovery. It’s portable, easy-to-use and the CDC recommends using a pulse oximeter for identifying COVID-19 symptoms. Patients can self-monitor their condition and detect early symptoms of COVID-19. This non-invasive pulse oximeter is designed for use in hospitals, nursing homes, gyms, at
home or even on-the-go.

(888) 327-7301


INQLINEINQLINE is a fully tested, heavy-duty winch and restraint system featuring dual automatic retractors that double as front tie-downs; making it the ideal solution for both passenger onboarding and passenger securement. Guiding mobility passengers up or down a ramp, even in ideal conditions, can be difficult and sometimes dangerous. INQLINE simplifies the process and reduces liability with an ergonomic thumb controller that allows the operator to manually steer the passenger in and out of the vehicle. Controlled steering not only reduces the possibility of tip overs but gives the operator full command and confidence to tackle common hurdles like curbside parking, uneven surfaces and shifting weight distribution.

(954) 986-6665

ONE LESS CBD Inflammation Cream

Inflammation CreamThis fast-acting topical cream made from CBD isolate is applied as needed directly to problem area. Six natural, no-compromise active ingredients go into the product, and the company performs rigorous third-party laboratory testing to ensure 400mg of CBD and 0mg of THC. Also, the company is providing a risk-free trial to HME providers to prove their product sells.

(615) 260-1338

Go Chair MED

Go Chair MEDCompact, portable and perfect for travel, the new Go Chair MED* is a feature-rich power chair that disassembles easily in just a few steps. With feather-touch disassembly, the Go Chair MED provides lightweight travel, with the heaviest piece at just 36 pounds, and independence on the go. A large footplate gives consumers the comfort they need while the convenient storage pocket keeps their items close at hand. The Go Chair MED is HCPCS Code: K0821 Group 2 Portable. *Pride FDA Class II Medical Devices are designed to aid individuals with mobility impairments.

Pride Mobility Products
(800) 800-8586

Health Mobius Fully Managed Webstores

fully managed webstoresHealth Mobius offers fully managed webstores that attach an e-commerce platform to existing HME/DME and pharmacy websites without them having manage the online store. The post-COVID economy means that patients need the ability to shop instore and online. Health Mobius’s new platform handles online sales and catalog management for more than 40,000 products from more than 250 brands and is fully integrated with a back-end system for order automation, fulfilment and inventory management, secure payment processing and the back office team to manage it all.

Health Mobius LLC
(630) 325-5150

Pacey Cuff Ultra

Pacey Cuff UltraDesigned for men who have undergone prostate cancer surgery the Pacey Cuff Ultra is an updated urethral control device (UCD) that aims to offer an effective, durable, and easy-to-use solution to urinary incontinence (UI). The Pacey Cuff Ultra uses technology to comfortably reduce or eliminate male UI by compressing the urethra and blocking unwanted urine flow, while still protecting the blood circulation in the topside of the penis to eliminate possible blood supply restriction pain and damage to the penis.

Pacey MedTech Ltd.
(877) 377-2239

John Bunn JB02020 Finger Pulse Oximeter

John Bunn JB02020 Finger Pulse OximeterThe John Bunn JB02020 Finger Pulse Oximeter is a lightweight, pocket-size device designed for home, clinical and EMS settings. Features include fast and accurate oxygen saturation (SpO2), pulse rate, and Perfusion Index measurements, as well as large, easy-to-read LED digital display and SpO2 and Pulse rate alarms. The device offers simple, one-button operation, automatic power-off to conserve batteries, and accommodates range of finger sizes from pediatric to adult.

GF Health Products Inc. (Graham-Field)
(800) 347-5678

UpLift Seating and UpLift Entryway

UpLift Seating and UpLift EntrywayUpLift Seating and UpLift Entryway are designed to help wheelchair users access facilities and then, once inside, be raised to better engage in activities and events. UpLift Seating is a relocatable platform that lets wheelchair users control an LCD touchpad to raise and lower themselves while in a facility. UpLift Entryway is a relocatable platform lets wheelchairs users lift themselves unassisted into and out of facilities. Both products can be quickly folded, stored and set up.


This article originally appeared in the Sep/Oct 2020 issue of HME Business.

About the Author

David Kopf is the Publisher and Executive Editor of HME Business and DME Pharmacy magazines. Follow him on LinkedIn at and on Twitter at @postacutenews.

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