UHC Fixes Uninsured Patient Funding Problem

A system error that was rejecting DME claims for uninsured patients under the CARES Act has been addressed.

• By David Kopf
• Aug 27, 2020

A problem that has rejected CARES Act funding for DME claims for uninsured patients has been fixed.

A portion of the CARES Act stimulus package’s Provider Relief Fund helps providers serving uninsured patients. Under the provisions, providers serving uninsured patients on or after Feb. 4 will receive funding at Medicare allowable rates.

But, when the Uninsured Program opened on May 6, providers began alerting the American Association for Homecare that an error was causing the system to reject DMEPOS claims for uninsured patients.

AAHomecare contacted the program administrator, UnitedHealthcare (UHC), which has notified AAHomecare that it has fixed the error. Suppliers should now be able to get DMEPOS claims through. 

In addition, UHC has expressed interest in working with AAHomecare to help HME providers learn more about the funding opportunity. To get more information and access the registration portal, visit this link.