Taking Leadership During COVID-19

Cape Medical Supply's Gary Sheehan discusses how his HME provider business has prepared for COVID-19 in terms of staff protection, patient care, teleworking, management and operations.

The COVID-19 pandemic is impacting the HME industry in a big way, and Gary Sheehan, MBA, president and CEO of Cape Medical Supply, acted fast to prepare his business in terms of staff protection, patient care, teleworking, and operations. Sheehan took some time to discuss the measures Cape Medical Supply has implemented and what other providers can do, as well.

In the latest episode of the HME Business Podcast, Sheehan notes that, before COVID-19 made a significant impact on U.S. shores, his business began studying the pandemic and shaping the steps it would take. Moreover, he explains why the preparations providers are making aren’t just to keep their businesses running, but because HME providers are on the front lines of the national healthcare response to the disease. 

“This is a galvanizing moment for our industry,” Sheehan notes in the interview. “If we react the way that we can, and that we should, then we will retain a vital component of the healthcare supply chain. If we don’t take action, we stand to put our patients at risk, our team members at risk, and miss an opportunity to provide valued service to an acute care system that is about to come under unprecedented pressure. This is the once-in-a-generation moment that we need to prepare ourselves for.” 

Download the episode on iTunesStitcher or Google Play, or listen to it here:

In the previous episode , AAHomecare President and CEO Tom Ryan discussed why AAHomecare decided to change things up to better reflect his association’s broadening mission and range of services, and offered a peek at what was in store. (Spoiler alert: this new format for the AAHomecare Update included your humble editor.) 

The HMEB Podcast examines essential news, trends, and developments, and interviews industry experts to find out how HME provider owners and operators can run efficient, profitable, and growing businesses with an eye on patient care. Make sure to subscribe on iTunesStitcher or Google Play, and start listening today!

About the Author

David Kopf is the Publisher and Executive Editor of HME Business and DME Pharmacy magazines. Follow him on Twitter at @postacutenews.

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