People in HME

Griffin Hires Three, Promotes Another

Provider adds insurance verification, customer service reps; promotes service and distribution manager.

Full-line HME provider Griffin Home Health Care Inc. has made a number of hires and promotions. The Charlotte, N.C.-based provider has hired Kim Hofner and David Culbreth as intake and insurance verification representatives, as well as Heather King as a customer service representative. Also, it has promoted Chris Haas to manager of service and distribution, and is training Kurt Hill in customer service at Griffin’s Charlotte retail location.

The two new insurance verification representatives bring a range of experiences. Prior to joining Griffin, Culbreth spent his career in sales and recently worked with Carolina Health Care as a pharmacy technician. He attended Kings Business College and Central Piedmont Community College.

Hofner brings a decade of health and wellness experience to her new role. She graduated from the State University of New York at Suffolk with an associate’s degree in liberal arts and sciences. She also earned a certificate in the holistic health practitioner program from The Institute of Integrative Nutrition and is certified by The International Association for Colon Therapy.

Incoming customer service representative King was a medical assistant at First Care Medical Clinic, andattended the Southeastern Institute. She is based in at Griffin’s Gastonia location.

Haas has been with Griffin since 2013 serving as a client services technician. He brings more than six years of durable medical equipment experience and 15 years business management to his new role.

Hill joined Griffin Home Health Care in 2011 as a service delivery technician where he got to know Griffin’s customers and the products through medical equipment deliveries. He brings 10 years of customer service experience, including painting and construction.

About the Author

David Kopf is the Publisher and Executive Editor of HME Business and DME Pharmacy magazines. Follow him on Twitter at @postacutenews.

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