Software/IT
There are various ways in which HME software offerings improve HME providers' workflow to create more efficient and more cost-effective business processes. Additionally, there are other technology offerings available to providers, such as delivery management systems and outsourced financial services, that offer workflow features, as well. Let’s take a look at what’s available:
TeleHealth Clinical Evals
Telehealth Clinical Mobility Evaluations
Services uses video for remote clinical mobility evals
Telehealth Clinical Evals’ team of licensed
physicians and licensed therapists provide
face-to-face clinical mobility evaluation,
and PT/OT clinical mobility evaluations via
audio and video conference technology.
The service specializes in HIPPA-compliant,
convenient, and efficient telehealth evaluations
for patients needing in-home and facility
mobility evaluations. Telehealth Clinical Evals
uses custom technology software that automates
the evaluation process. Before sending
to the provider, the completed evaluation
report undergoes a quality review to prevent
conflicts. All evaluations come with the attestation
that there is no financial relationship
with the provider as there is no cost to the
provider for this service.
Atlas Enterprise Software
ATLAS Enterprise Software
ERP system for HME uses AI to speed orders, operations
ATLAS Enterprise Software is an Enterprise
Resource Planning (ERP) technology tool
for HME and rehab providers. The intuitive
artificial intelligence (AI) found in ATLAS
Enterprise Software gives processing
teams the tools they need to improve order
processing and operational efficiencies to
generate more revenues in less time. The
ERP technology is designed to improve
product delivery times, in compliance with
payer rules and resulting in faster payments.
The ERP is fully integrated as a seamless,
cloud system to include all members of the
business team.
Prochant Inc.
Pharmacy Reimbursement Solutions
Reimbursement solution manages entire billing function
Prochant’s pharmacy reimbursement solutions
tackle troubling key performance
indicators, high staff turnover, reduced
reimbursement, and rising labor rates
so that providers can focus on caring for
their patients and growing their business.
Solutions include full-service billing, a suite
of services that manage providers’ entire
billing function, and process outsourcing,
which allows providers to outsource where
they need it most. The Prochant team
becomes a seamless extension of the
provider’s.
Brightree
Business Management Solution for Pharmacy
All in one software solution for HME/DME pharmacies
Brightree Business Management Solution for Pharmacy is an all-in-one solution that
helps HME pharmacies optimize business
processes, meet compliance requirements
and provide high-quality patient care. The
comprehensive suite of solutions brings automation to every step of
the pharmacy workflow – from referrals and patient intake through
receivables and reporting. It also consolidates HME and pharmacy
into one patient record that can capture new patient referrals,
prescriptions and eligibility verifications electronically. With HME and
pharmacy in one system, the technology streamlines clinical, billing
and reporting activities and uses this information to provide accurate
business performance data that spans a provider’s entire business.
Board of Certification/Accreditation (BOC)
Virtual Site Surveys
Virtual Site Surveys help ensure DMEPOS accreditation renewal
BOC Virtual Site Surveys
leverage technology to enable
facility owners to comply with
CMS requirements when an in-person visit is not possible, like the
present situation due to the pandemic. Virtual Site Surveys take
place in real-time, replicating standard procedures. An independent
surveyor coordinates an online ‘meeting’ to conduct a virtual
tour of the facility. If BOC awards accreditation, an additional
in-person site visit will follow as soon as it is safe and possible. BOC
virtual surveys also are eligible for BOC’s expedited service, which
guarantees a visit from a surveyor within 10 business days.
Quality Biomedical
Q-Connect
Cloud-based system helps provider manage equipment in the field
Managing a fleet of respiratory equipment
– including ventilators, O2 concentrators,
humidifiers, etc. — is important, regulated,
and expensive. To help providers contend
with that challenge, Quality Biomedical
developed Q-Connect, a cloud-based
equipment service-management platform.
Using Q-Connect, Providers of respiratory
equipment can easily track PM due
dates, request RMA numbers and pick-ups,
manage equipment location, view service
reports online, and track the status of their
equipment as it moves through the service
process. Quality Biomedical’s new v.3.0 is
faster, offers new features and more intuitive
navigation. Integration with Brightree
further enhances the value of Q-Connect,
which is provided free to Quality
Biomedical’s customers.
WellSky
WellSky Delivery Manager
Web-based Delivery Manager helps control provider costs
The WellSky Delivery Manager, available
through an integration with CareTend, helps
HME/DME, specialty pharmacy, and home
infusion providers manage workflow and
logistics in a way that helps keep costs down.
The new WellSky Delivery Manager helps
providers save time and money via managing
deliveries and shipments using a web-based
solution and a complementing mobile
application. The system includes route
optimization and visualization using Google
Maps and lets providers track deliveries with
real-time delivery truck tracking. Other key
features include electronic signature capture
and delivery logging with proof of delivery
with longitude, latitude, and photo. The
system also includes offline capabilities using
mobile, and has full integration with FedEx,
USPS, UPS, and other couriers for shipping.
TeamDME!
TeamDME! XL
Billing statements providers can customize the level of detail
TeamDME! XL has added simplified
customer statements that allow providers
to choose the amount of data and fields
that they print on statements. Providers
can create a summary invoice that limit
the detail or include all the details for
a claim and allow the customer to pay
their bill online. The company has also
added customizable fields in all sections
of TeamDME! XL and the ability to create
custom shipping labels. In addition,
TeamDME! has an integrated solution with
CMB Solutions to offer a turn-key solution
for patient engagement for all HME
product lines, compliance, replenishment,
reminders, adherence, and readmission risk
management.
Brightree
SNAP
Resupply platform leverages AI to increase
- AI-based system uses thousands of built-in
payer rules to add or adjust payers and
policy changes, plus identifies and verifies
insurance eligibility in real-time.
- Identifies why orders might be problematic
and automatically launches the right task to
move the order along, while tracking down
missing documentation for complete and
accurate billing.
- Providers can view their entire patient
portfolio to monitor orders, performance
and profit in real-time while using the tool’s
staff production metrics to keep employees
accountable and measurable.
QS/1
SystemOne
SystemOne, a comprehensive,
budget-friendly
approach to HME, now
offers a new solution for
denial management through
Waysta to easily track and
appeal denials—and prevent them from happening in the first place. SystemOne
can manage business from accounts receivable (AR) to point-of-sale, shipping,
rentals, sales, and more. It has a modular design; select only the functionality you
need, then add to it as your business grows. Avoid duplicate data entry, bill and
post payments electronically, batch recreate transactions, capture signatures electronically,
transfer Med B claims from QS/1 Pharmacy programs for billing, and
print hospice, consignment, and patient statements.