There are various ways in which HME software offerings improve HME providers' workflow to create more efficient and more cost-effective business processes. Additionally, there are other technology offerings available to providers, such as delivery management systems and outsourced financial services, that offer workflow features, as well. Let’s take a look at what’s available:

TeleHealth Clinical Evals

TeleHealth Clinical Evals

Telehealth Clinical Mobility Evaluations

Services uses video for remote clinical mobility evals

Telehealth Clinical Evals’ team of licensed physicians and licensed therapists provide face-to-face clinical mobility evaluation, and PT/OT clinical mobility evaluations via audio and video conference technology. The service specializes in HIPPA-compliant, convenient, and efficient telehealth evaluations for patients needing in-home and facility mobility evaluations. Telehealth Clinical Evals uses custom technology software that automates the evaluation process. Before sending to the provider, the completed evaluation report undergoes a quality review to prevent conflicts. All evaluations come with the attestation that there is no financial relationship with the provider as there is no cost to the provider for this service.

    Atlas Enterprise Software

    ATLAS Enterprise Software

    ATLAS Enterprise Software

    ERP system for HME uses AI to speed orders, operations

    ATLAS Enterprise Software is an Enterprise Resource Planning (ERP) technology tool for HME and rehab providers. The intuitive artificial intelligence (AI) found in ATLAS Enterprise Software gives processing teams the tools they need to improve order processing and operational efficiencies to generate more revenues in less time. The ERP technology is designed to improve product delivery times, in compliance with payer rules and resulting in faster payments. The ERP is fully integrated as a seamless, cloud system to include all members of the business team.

      Prochant Inc.


      Pharmacy Reimbursement Solutions

      Reimbursement solution manages entire billing function

      Prochant’s pharmacy reimbursement solutions tackle troubling key performance indicators, high staff turnover, reduced reimbursement, and rising labor rates so that providers can focus on caring for their patients and growing their business. Solutions include full-service billing, a suite of services that manage providers’ entire billing function, and process outsourcing, which allows providers to outsource where they need it most. The Prochant team becomes a seamless extension of the provider’s.

      • (888) 349-9015


      Brightree Business Management Solution for Pharmacy

      Business Management Solution for Pharmacy

      All in one software solution for HME/DME pharmacies

      Brightree Business Management Solution for Pharmacy is an all-in-one solution that helps HME pharmacies optimize business processes, meet compliance requirements and provide high-quality patient care. The comprehensive suite of solutions brings automation to every step of the pharmacy workflow – from referrals and patient intake through receivables and reporting. It also consolidates HME and pharmacy into one patient record that can capture new patient referrals, prescriptions and eligibility verifications electronically. With HME and pharmacy in one system, the technology streamlines clinical, billing and reporting activities and uses this information to provide accurate business performance data that spans a provider’s entire business.

      • (844) 438-2783

      Board of Certification/Accreditation (BOC)

      Board of Certification/Accreditation (BOC)

      Virtual Site Surveys

      Virtual Site Surveys help ensure DMEPOS accreditation renewal

      BOC Virtual Site Surveys leverage technology to enable facility owners to comply with CMS requirements when an in-person visit is not possible, like the present situation due to the pandemic. Virtual Site Surveys take place in real-time, replicating standard procedures. An independent surveyor coordinates an online ‘meeting’ to conduct a virtual tour of the facility. If BOC awards accreditation, an additional in-person site visit will follow as soon as it is safe and possible. BOC virtual surveys also are eligible for BOC’s expedited service, which guarantees a visit from a surveyor within 10 business days.

      • (877) 776-2200

      Quality Biomedical

      Quality Biomedical


      Cloud-based system helps provider manage equipment in the field

      Managing a fleet of respiratory equipment – including ventilators, O2 concentrators, humidifiers, etc. — is important, regulated, and expensive. To help providers contend with that challenge, Quality Biomedical developed Q-Connect, a cloud-based equipment service-management platform. Using Q-Connect, Providers of respiratory equipment can easily track PM due dates, request RMA numbers and pick-ups, manage equipment location, view service reports online, and track the status of their equipment as it moves through the service process. Quality Biomedical’s new v.3.0 is faster, offers new features and more intuitive navigation. Integration with Brightree further enhances the value of Q-Connect, which is provided free to Quality Biomedical’s customers.


        WellSky Delivery Manager

        WellSky Delivery Manager

        Web-based Delivery Manager helps control provider costs

        The WellSky Delivery Manager, available through an integration with CareTend, helps HME/DME, specialty pharmacy, and home infusion providers manage workflow and logistics in a way that helps keep costs down. The new WellSky Delivery Manager helps providers save time and money via managing deliveries and shipments using a web-based solution and a complementing mobile application. The system includes route optimization and visualization using Google Maps and lets providers track deliveries with real-time delivery truck tracking. Other key features include electronic signature capture and delivery logging with proof of delivery with longitude, latitude, and photo. The system also includes offline capabilities using mobile, and has full integration with FedEx, USPS, UPS, and other couriers for shipping.

        • (855) 935-5759


        Team DME

        TeamDME! XL

        Billing statements providers can customize the level of detail

        TeamDME! XL has added simplified customer statements that allow providers to choose the amount of data and fields that they print on statements. Providers can create a summary invoice that limit the detail or include all the details for a claim and allow the customer to pay their bill online. The company has also added customizable fields in all sections of TeamDME! XL and the ability to create custom shipping labels. In addition, TeamDME! has an integrated solution with CMB Solutions to offer a turn-key solution for patient engagement for all HME product lines, compliance, replenishment, reminders, adherence, and readmission risk management.

        • (888) 832-6363




        Resupply platform leverages AI to increase

        • AI-based system uses thousands of built-in payer rules to add or adjust payers and policy changes, plus identifies and verifies insurance eligibility in real-time.
        • Identifies why orders might be problematic and automatically launches the right task to move the order along, while tracking down missing documentation for complete and accurate billing.
        • Providers can view their entire patient portfolio to monitor orders, performance and profit in real-time while using the tool’s staff production metrics to keep employees accountable and measurable.
        • (844) 438-2783




        SystemOne, a comprehensive, budget-friendly approach to HME, now offers a new solution for denial management through Waysta to easily track and appeal denials—and prevent them from happening in the first place. SystemOne can manage business from accounts receivable (AR) to point-of-sale, shipping, rentals, sales, and more. It has a modular design; select only the functionality you need, then add to it as your business grows. Avoid duplicate data entry, bill and post payments electronically, batch recreate transactions, capture signatures electronically, transfer Med B claims from QS/1 Pharmacy programs for billing, and print hospice, consignment, and patient statements.

        • (866) 925-8356

        HME Business Podcast