There are various ways in which HME software offerings improve HME providers' workflow to create more efficient and more cost-effective business processes. Additionally, there are other technology offerings available to providers, such as delivery management systems and outsourced financial services, that offer workflow features, as well. Let’s take a look at what’s available:

Computers Unlimited

TIMS Delivery

TIMS Delivery

TIMS Delivery gives flexible access to DME software

Computers Unlimited says it is designing its TIMS Software to support HME businesses throughout the entire revenue cycle, and in its latest update, TIMS Software can now go anywhere provider staff go via its TIMS Delivery mobile application. TIMS Delivery aims to increase delivery efficiency to help providers grow their business. The system lets HME businesses create delivery schedules and optimize routing with TIMS Scheduler via CU’s integration with Roadnet from Omnitracs; access delivery prompts and checklists; confirm and update orders on-site; collect electronic signatures; submit forms; take credit card payments; and print or email customer receipts.

  • (406) 255-9500

Apacheta Corporation


Mobile Logistics Software

Cloud-based delivery logisticis for HME

Mobile logistics software Apacheta Corp. offers paperless proof of delivery solutions that reduce costs, audit risk and billing time. The company’s integrated platform provides logistics and delivery fleet optimization, real-time status, estimated delivery windows and service workflows to ensure standards are enforced. The software runs on commonly available and affordable iOS or Android-based mobile devices and browser-based fleet management services running in the cloud.

  • (610) 558-5852

Bonafide Management Systems


Facility Portal

Bonafide launches new Facility Portal

The new Facility Portal from Bonafide allows DME providers to sell directly to healthcare facilities through an online shopping portal, which is linked to the providers back-office billing operations, inventory and delivery systems. Nurses and other healthcare workers can use the Facility Portal to create patient profiles, place rental and sale orders, suggest patient-specific items based on a clinical algorithm, allow for an approval process and schedule delivery, service and pickup.

  • (805) 777-7666

GCE Healthcare



Software gives providers a clear picture of POC use

GCE’s Clarity is an online platform that provides operational and usage information from the company’s Zen-O portable oxygen concentrator (POC). This helps providers optimize assets in order to ensure patients have the right device, as well as manage patient adherence to prescription. Also, the device can help providers track the POC’s location using GPS and GSM/cellular technologies.

  • (888) 659-2102

Snapworx LLC


Patient Management Platform

SNAP's Patient Management Platform harnesses the power of AI

SNAP is a Patient Management Platform that relies on Artificial Intelligence to move orders from booking to the warehouse with greatly reduced patient or employee touches and documentation errors along the way. When an order is generated, SNAP queues eligible patients and identifies and launches corrections for imperfect orders. Additionally, SNAP automatically adds or adjusts payers and policy changes, identifying and verifying insurance eligibility in real-time. SNAP also offers optional turnkey patient support on the provider’s behalf.

  • (615) 619-0800




Brightree integrates ePrescribe with athenahealth

Brightree’s new ePrescribe solution lets HME businesses digitally receive orders from more than 62,000 providers using athenaClinicals within the athenahealth network, the same way doctors have long referred patients to other specialists. Previously, physician and HME staff had to manually send, receive and process referrals and related documents via fax and phone calls. Now, any office that uses athenahealth can refer patients to an HME provider using Brightree’s eprescribe.

  • (844) 438-2783

Computers Unlimited

TIMS Software

TIMS Software

Software offers range of HME management capabilities

TIMS Software provides a comprehensive and integrated business management system for HME providers. TIMS offers rules-based, revenue-qualifying patient intake including workflow and document management. Updated software features include Denial Management and A/R Collections Worklists, ePurchasing, eDrop Shipping, Asset Tracking, Inventory Management, Mobile Delivery, and Business Intelligence. TIMS provides a mix of software, service and support.

  • (406) 255-9500


Brightree ConnectPRO

Brightree ConnectPRO

System helps improve patients’ re-supply use

Brightree ConnectPRO includes various Brightree technologies, services, and data analytics into one time-saving solution to help providers get patients to fully comply with resupply programs. The system combines Brightree Connect for patient contact management; Performance Concierge Services focused on optimizing the Brightree Connect software solution; Revenue Cycle Management Resupply Intake Services which includes processing all paperwork and verification of benefits; AllCall Connect. outsourced call center services; and data analytics to give provides operational insights for performance improvement.

  • (844) 438-2783

PlayMaker Health

PlayMaker Edge for HME

PlayMaker Edge for HME

A solution to develop and execute HME sales strategies

Built specifically for HME business sales organizations, PlayMaker Edge for HME combines market data and the provider’s referral data with relationship management tools. Sales leadership can identify opportunities and target appropriate referral sources. Sales managers can evaluate the efficiency and effectiveness of their teams, and determine the ROI of their sales efforts. Sales reps can improve efficiency and productivity by managing relationships and organizing activities in the field.

  • (866) 930-6847

Universal Software Solutions, Inc.

Healthcare Data Management System

HDMS Scheduler

A tool for accurately scheduling specialized DME staff

Universal Software Solutions Inc. will feature it HDMS Scheduler at MedTrade Spring to show providers how they can better schedule time for their various professionals, such as orthotists, assistive technology professionals, certified mastectomy fitters, and respiratory therapists. Using a system similar to Outlook, providers can define appointment location, appointment rooms, room types, the professionals conducting appointments, and the appointment types themselves.

  • (810) 653-5000

Podcast with Todd Usher of Tactical Back Office

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