There are various ways in which HME software offerings improve HME providers' workflow to create more efficient and more cost-effective business processes. Additionally, there are other technology offerings available to providers, such as delivery management systems and outsourced financial services, that offer workflow features, as well. Let’s take a look at what’s available:
TIMS Delivery gives flexible access to DME software
Computers Unlimited says it is designing its TIMS Software to support HME businesses throughout the entire revenue cycle, and in its latest update, TIMS Software can now go anywhere provider staff go via its TIMS Delivery mobile application. TIMS Delivery aims to increase delivery efficiency to help providers grow their business. The system lets HME businesses create delivery schedules and optimize routing with TIMS Scheduler via CU’s integration with Roadnet from Omnitracs; access delivery prompts and checklists; confirm and update orders on-site; collect electronic signatures; submit forms; take credit card payments; and print or email customer receipts.
Mobile Logistics Software
Cloud-based delivery logisticis for HME
Mobile logistics software Apacheta Corp. offers paperless proof of delivery solutions that reduce costs, audit risk and billing time. The company’s integrated platform provides logistics and delivery fleet optimization, real-time status, estimated delivery windows and service workflows to ensure standards are enforced. The software runs on commonly available and affordable iOS or Android-based mobile devices and browser-based fleet management services running in the cloud.
Bonafide Management Systems
Bonafide launches new Facility Portal
The new Facility Portal from Bonafide allows DME providers to sell directly to healthcare facilities through an online shopping portal, which is linked to the providers back-office billing operations, inventory and delivery systems. Nurses and other healthcare workers can use the Facility Portal to create patient profiles, place rental and sale orders, suggest patient-specific items based on a clinical algorithm, allow for an approval process and schedule delivery, service and pickup.
Software gives providers a clear picture of POC use
GCE’s Clarity is an online platform that provides operational and usage information from the company’s Zen-O portable oxygen concentrator (POC). This helps providers optimize assets in order to ensure patients have the right device, as well as manage patient adherence to prescription. Also, the device can help providers track the POC’s location using GPS and GSM/cellular technologies.
Patient Management Platform
SNAP's Patient Management Platform harnesses the power of AI
SNAP is a Patient Management Platform that relies on Artificial Intelligence to move orders from booking to the warehouse with greatly reduced patient or employee touches and documentation errors along the way. When an order is generated, SNAP queues eligible patients and identifies and launches corrections for imperfect orders. Additionally, SNAP automatically adds or adjusts payers and policy changes, identifying and verifying insurance eligibility in real-time. SNAP also offers optional turnkey patient support on the provider’s behalf.
Brightree integrates ePrescribe with athenahealth
Brightree’s new ePrescribe solution lets HME businesses digitally receive orders from more than 62,000 providers using athenaClinicals within the athenahealth network, the same way doctors have long referred patients to other specialists. Previously, physician and HME staff had to manually send, receive and process referrals and related documents via fax and phone calls. Now, any office that uses athenahealth can refer patients to an HME provider using Brightree’s eprescribe.
Software offers range of HME management capabilities
TIMS Software provides a comprehensive and integrated business management system for HME providers. TIMS offers rules-based, revenue-qualifying patient intake including workflow and document management. Updated software features include Denial Management and A/R Collections Worklists, ePurchasing, eDrop Shipping, Asset Tracking, Inventory Management, Mobile Delivery, and Business Intelligence. TIMS provides a mix of software, service and support.
System helps improve patients’ re-supply use
Brightree ConnectPRO includes various Brightree technologies, services, and data analytics into one time-saving solution to help providers get patients to fully comply with resupply programs. The system combines Brightree Connect for patient contact management; Performance Concierge Services focused on optimizing the Brightree Connect software solution; Revenue Cycle Management Resupply Intake Services which includes processing all paperwork and verification of benefits; AllCall Connect. outsourced call center services; and data analytics to give provides operational insights for performance improvement.
PlayMaker Edge for HME
A solution to develop and execute HME sales strategies
Built specifically for HME business sales organizations, PlayMaker Edge for HME combines market data and the provider’s referral data with relationship management tools. Sales leadership can identify opportunities and target appropriate referral sources. Sales managers can evaluate the efficiency and effectiveness of their teams, and determine the ROI of their sales efforts. Sales reps can improve efficiency and productivity by managing relationships and organizing activities in the field.
Universal Software Solutions, Inc.
A tool for accurately scheduling specialized DME staff
Universal Software Solutions Inc. will feature it HDMS Scheduler at MedTrade Spring to show providers how they can better schedule time for their various professionals, such as orthotists, assistive technology professionals, certified mastectomy fitters, and respiratory therapists. Using a system similar to Outlook, providers can define appointment location, appointment rooms, room types, the professionals conducting appointments, and the appointment types themselves.