Software/IT

There are various ways in which HME software offerings improve HME providers' workflow to create more efficient and more cost-effective business processes. Additionally, there are other technology offerings available to providers, such as delivery management systems and outsourced financial services, that offer workflow features, as well. Let’s take a look at what’s available:


TeamDME!

Team DME

TeamDME! XL

Billing statements providers can customize the level of detail

TeamDME! XL has added simplified customer statements that allow providers to choose the amount of data and fields that they print on statements. Providers can create a summary invoice that limit the detail or include all the details for a claim and allow the customer to pay their bill online. The company has also added customizable fields in all sections of TeamDME! XL and the ability to create custom shipping labels. In addition, TeamDME! has an integrated solution with CMB Solutions to offer a turn-key solution for patient engagement for all HME product lines, compliance, replenishment, reminders, adherence, and readmission risk management.

  • (888) 832-6363

Brightree

SNAP

SNAP

Resupply platform leverages AI to increase

  • AI-based system uses thousands of built-in payer rules to add or adjust payers and policy changes, plus identifies and verifies insurance eligibility in real-time.
  • Identifies why orders might be problematic and automatically launches the right task to move the order along, while tracking down missing documentation for complete and accurate billing.
  • Providers can view their entire patient portfolio to monitor orders, performance and profit in real-time while using the tool’s staff production metrics to keep employees accountable and measurable.
  • (844) 438-2783

QS/1

QS/1

SystemOne

SystemOne, a comprehensive, budget-friendly approach to HME, now offers a new solution for denial management through Waysta to easily track and appeal denials—and prevent them from happening in the first place. SystemOne can manage business from accounts receivable (AR) to point-of-sale, shipping, rentals, sales, and more. It has a modular design; select only the functionality you need, then add to it as your business grows. Avoid duplicate data entry, bill and post payments electronically, batch recreate transactions, capture signatures electronically, transfer Med B claims from QS/1 Pharmacy programs for billing, and print hospice, consignment, and patient statements.

  • (866) 925-8356

Brightree

Mobile Delivery

Mobile Delivery

Brightree Mobile Delivery helps HMEs optimize delivery routes, track and confirm deliveries, monitor driver location, and more — all in a connected, electronic workflow from office to field. By eliminating paperwork and enabling wireless syncing to automatically schedule and track deliveries, Mobile Delivery helps HMEs optimize productivity and improve cashflow.

Brightree has made updates to its Mobile Delivery module to provide HMEs with new tools essential to doing business throughout COVID-19, including enabling contactless delivery. In accordance with CMS’ temporary regulatory waivers throughout the duration of the COVID-19 public health emergency, Brightree has updated its Mobile Delivery module with the ability to provide proof of delivery through photos rather than physical signatures to enable safe and secure contactless delivery. With this update, delivery technicians can take a photo that acts as proof of delivery, along with automatic timestamps and geocodes, and a notation on the electronic delivery documentation, noting patient signature was not available due to COVID-19. As a result, patients continue to receive their medical supplies safely, drivers remain shielded from disease risk, and HMEs continue to enjoy accelerated billing and collections.

  • (844) 438-2783

Computers Unlimited

TIMS Document Management

TIMS Document Management

Aiming to fight improper documentation keeping providers from collecting revenue while helping ensure reduced denials and compliance audits by managing their patient documents more effectively TIMS Software is designed to bring the entire HME medical billing process together. If documentation is required at any point in the revenue cycle, the CSR has highly visible tools to generate and request the right forms. TIMS monitors the patient’s order and alerts the CSR when the documentation has been updated. The pre-established rules based on each payer’s specific requirements let the CSR quickly validate the forms and continue working the order toward fulfillment and billing.

TIMS Document Management helps ensure providers receive timely reimbursement and successfully pass audits. Effectively managing documents within their revenue cycle and leveraging the fully integrated and automated features saves time and money on every order resulting in increased profitability.

  • (406) 255-9500

Computers Unlimited

TIMS

TIMS Software

TIMS Software is a total revenue cycle management solution for HME/DME providers. The integrated billing system offers revenue-qualifying patient intake, compliance-centric document management, customizable workflows, and automated denial and collections worklists. TIMS also provides low-contact mobile delivery, warehouse management, order fulfillment and inventory control, KPI analysis with integrated business intelligence, and more. Developed by Computers Unlimited, TIMS backs its users with U.S.-based support, available 24 hours a day.

  • (406) 255-9500

Prochant Inc.

Prochant

Infusion Pharmacy Reimbursement

Prochant, a reimbursement firm with a dedicated focus on HME and pharmacy, offers two billing solutions for infusion pharmacies. Full-service Billing pairs providers with a dedicated team, including an expert account manager. By choosing this service, pharmacy providers completely outsource their billing operations, so that they can provide better patient care. Staff Augmentation, the second solution, is a convenient option for providers that are not ready for complete outsourcing. As their business grows, providers can use this option to efficiently scale their operations.

  • (888) 349-9015

WellSky

COVID-19 Tracker

COVID-19 Tracker

COVID-19 tracker compares staff locations to areas with rising infection rates

To provide home-based care providers with more information about the spread of COVID-19, software company WellSky has teamed up with Qlik, a data analytics company, to launch the WellSky COVID-19 Tracker. Qlik has donated data analytics technology to create a heat map using clinical staff zip code data provided by client agencies. By comparing staff locations against confirmed COVID-19 cases., WellSky clients can track current hotspots, anticipate locations with rising infection rates and distribute PPE resources to areas that need it most.

  • (855) 935-5759

Circadiance

SmartMonitor 2 PS

SmartMonitor 2 PS

Portable heart monitor captures diagnostic quality waveforms

Health care professionals can access detailed information about a patient’s heart rate, respiration and oxygen saturation with Circadiance’s SmartMonitor 2 PS. The monitor includes Masimo SET technology, memory capacity of 4 MB, 15 hours of portable operation capability and a bright digital readout. Healthcare providers can capture and review diagnostic quality waveforms with the monitor’s Synergy-E Software. An easy-to-understand interface also incorporates universally recognized symbols that can help reduce language barriers. The product has a lightweight design and hospital or homecare selectable settings.

  • (888) 825-9640

Nautilus Medical

TeleRay platform

TeleRay Platform

Telehealth platform aims to increase technological capabilities, reach for providers

Through a partnership with PDI Communication Systems, a top manufacturer of TVs for hospitals, Nautilus Medical has launched a new telehealth platform solution for healthcare providers, patients and senior living residents. The platform is built with an intuitive user experience and integrated camera/mic on hospital TV displays that makes it easier for doctors to conduct patient video calls. Combining hardware with Nautilus Medical’s HIPAA-compliant TeleRay platform, the partnership hopes to increase the reach and capabilities of telehealth solutions for healthcare providers, patients and their families.

  • (866) 520-6477

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