Features


Two Key Industry Efforts: Round 2021 Delay and AAHomecare Ambassadors

Tom Ryan of American Association for Homecare joins the HMEB podcast to discuss the current push to delay Round 2021 and the special Ambassador project to get more providers involved in the association.

compression

How to Create a Top-Performing Compression Services Team

Patient compliance and satisfaction hinges on understanding their frustrations and gaining their trust through a mix of thorough product knowledge and attentive customer service. How can your team implement that?

HME and Consumer Financing Options

Supporting consumer credit plays a key role in retail sales. What do providers need to know to support healthcare-specific credit cards — and reap the benefits?

software

How to Use Software to Identify and Track Performance Metric

HME providers know they need to track data and metrics to improve their business and operations strategies, but what does that actually mean in practice?

sleep therapy

How to Provide Optimal Communications for Sleep Resupply

Consistent patient communication, a key element of any successful resupply strategy, has become even more important during the COVID-19 pandemic.

Optimizing Technology for a Better HME Business

HME providers’ long-term success hinges on regular technology education so that they understand the array of software tools available and how they can strategically implement those solutions throughout their businesses.

Serving Sleep Patients During COVID-19 — and After

To tackle COVID-19, a number of solutions have been deployed to continue providing sleep therapy products and services to patients during the pandemic. How will that impact sleep care and business models after the PHE?

2020 HME Business Handbook: Credit

How to Integrate Consumer Credit Options into Your HME Business's Retail Sales

Consumer financing is becoming commonplace in post acute care, and that includes the HME industry. What do providers need to know in order to support healthcare credit cards — and reap the benefits?

accreditation

2020 HME Business Handbook: Accreditation

How to Use Medicare Accreditation to Make a Difference with Private Pay Insurance

Medicare accreditation has become a symbol of trust and expertise. Many private pay insurance companies have come to expect accreditation from providers, making it imperative to obtain the recognition even if the HME/DME business does not frequently bill Medicare for DMEPOS claims.

Coronavirus

Business Solutions

Pandemic!

As epidemiologists and public health officials first started warning about COVID-19, some HME providers were already making plans. How has the industry responded to the public health emergency? How have these changes impacted their businesses and patients? How has public policy adjusted? How might all these changes impact the future of the HME?



compression

2020 HME Business Handbook: Compression

How to Create a Top-Performing Compression Services Team

Compression is a growing market must tap into. What are the elements of building an effective team?

oxygen

2020 HME Business Handbook: Oxygen

How to Use Fleet Management Tools to Improve Your Oxygen Business

Respiratory providers need help keeping track of not only the preventive maintenance for their equipment in the field, but simply knowing where their equipment is located! Fortunately there are solutions.

MSOx

2020 HME Business Handbook: MSOs

How to Take Advantage of Remote Learning Opportunities Provided by MSOs

Member service organizations such as the VGM Group and MED Group offer a wide variety of learning options for providers to raise their game.

software

2020 HME Business Handbook: Software

How to Use Software to Identify and Track Performance Metric

With constant innovation in HME software, providers should step outside of their standard operating procedure and consider trying out new ways of measuring their metrics.

oxygen

2020 HME Business Handbook: Oxygen

How to Expand Your Oxygen Care and Business Performance

Even without COVID-19 increasing the need for home oxygen, other disease states that have been served by respiratory providers aren’t going anywhere. In fact, they’re increasing. There are many ways to tap into that.

sleep therapy

2020 HME Business Handbook: Sleep Therapy

How to Provide Optimal Communications for Sleep Resupply

Consistent patient communication, a key element of any successful resupply strategy, has become even more important during the COVID-19 pandemic.

Observation Deck

Being Social in the New Normal

The COVID-19 crisis has forced us to adopt a set of new phrases and behaviors into our daily lives, but we can still do things to strengthen our lasting relationships with patients, caregivers, referrals, coworkers and all the people in our lives.

HME Operations: Inside the Pandemic

Joe Candiano, director of operations for New York provider Hampton Homecare, explains how his business rapidly rolled out new responses to COVID-19 and discusses the types of permanent post-acute changes that might result from the public health emergency.

oxygen

Expanding Your Oxygen Care and Business Performance

The COVID-19 PHE has created a lot of complication for oxygen providers, but there are some key ways to expand care and appeal to referral partners and patients that hold true regardless of the pandemic.

The Spiro Merger: The Best of Both Worlds

A Q&A with the three HME business leaders that formed the recently announced Spiro brand to get a deeper look at what motivated the merger, their branding, technology approach and strategy for serving their New England markets.

HME Business Podcast