Features


Podcast

The New Normal for HME Sales

Going forward, providers' sales teams must implement a more robust sales process that integrates market data and CRM.

Billing

Prior Authorization Success

Why outsourcing your HME prior authorization service is important in 2021?

Legal Analysis

Modifications to Stark and the Anti-Kickback Statute

In transitioning from fee-for-service payment to value-based care, the new model has run up against the federal physician self-referral law and the federal anti-kickback statute, which have both seen modifications as a result. There is a lot that providers need to understand, so here's a deep dive into the topic.

Operations: Where's My Stuff?

Managing HME inventory in the field is hard enough, and the COVID-19 pandemic made it even trickier. How should providers tackle this?

Managing the Digital Patient Experience

You might have heard about the digital patient experience before COVID-19, but the pandemic pushed it to the fore. What is the digital patient experience, and how do HME providers optimize and manage it?

lungs

Breathe Easy?

COVID-19 has strained America’s oxygen infrastructure like nothing before. What factors are impacting supply and demand, and how are stakeholders responding? What other factors are impacting the oxygen market at the same time?

Observation Deck

The Essential Stand-Out Sales Approach for 2021

Providers of all sizes either survived or thrived in 2020. Regardless of how our businesses fared in 2020, we must approach sales planning in 2021 differently.

PRF Payments Applicable to Lost Revenue Based on Formal Budgets

The latest HRSA guidance marks the fourth revision to lost revenue calculations for PRF reporting. How has it evolved and what do providers need to know?

Accreditation: The Pharmacy Exemption

DME pharmacies, the community pharmacies that also provide home and durable medical equipment, have unique circumstances when it comes to DMEPOS accreditation.

COVID-19

Business Solutions

14th Annual Big 10

It’s time again for our annual Big 10 list of trends affecting HME now and in the months to come, but this year is different due to the far-reaching COVID-19 public health emergency. See what will impact the industry as we roll into 2021.



dominos

Business Solutions

Game Changes: Accreditation in 2021

This year marks a renewal cycle for DMEPOS accreditation, but COVID-19 and some other industry trends have changed the game. What do providers need to know to ensure a smooth and timely renewal?

Editor's Note

The Industry That Could

HME providers have demonstrated their crucial role in American healthcare during COVID-19.

Podcast

HME Sales Leadership in 2021

As we tally the pandemic lessons learned in 2020, sales coaching expert Ty Bello discusses how sales strategy will change for HME in 2021.

Recent Law Hampers Provider Relief Portal Launch

While providers can register on the PRF portal, reporting requirements remain unavailable. Also providers should have key information on-hand, otherwise the registration process could time out on them.

Podcast

Renewing Accreditation in 2021

This year marks an accreditation renewal cycle for DMEPOS providers. What do they need to do in order to ensure a smooth, timely renewal? Moreover, how has COVID-19 changed the process what other factors might influence their renewal this time around?

Cleaning and Disinfection for DME

Providers know that they must enforce more stringent infection control, but what methods and approaches make sense for DME? The answers aren't always obvious.

Handling Regulatory and Process Changes During the Pandemic

The COVID-19 pandemic has ushered in a variety of regulatory changes from CMS. How do HME providers manage all of them?

Virtual Surveys Help Keep DMEPOS Providers Current

Now that social distancing has become an everyday routine, a virtual site survey for accreditation can be conducted in a safe, convenient, and effective manner. How does it work and what do you need to know?

A Case for Using a Learning Management System

Continuing education is an ongoing process for various disciplines within the HME industry. That said changes in specific requirements, as well as changes made due to the pandemic make managing ongoing education and employees' progress in that regard a sizable task.

David Kopf

2020: A Year to Remember?

Or maybe forget. To be sure, the year everybody loves to hate has made some lasting impacts on the HME industry.

avoiding common site survey pitfalls