Features


HME Dashboard

Information Technology

HME Dashboard Essentials

HME software systems offer many dashboard options to help providers monitor metrics. What performance indicators should be on your executive instrument cluster?

standard power mobility

Business Solutions

Reinventing Standard Mobility

As reimbursement for standard power mobility has declined, mobility providers have learned that they have needed to broaden and diversify their offerings to those patients. Fortunately, there are a variety of product categories and business approaches that pair well with standard power mobility offerings.

HME Mobile Technology

Information Technology

Putting IT in the Field

Mobile technology has a come a long way in a short time, empowering providers to make better business decisions and improve satisfaction right at the patient’s doorstep.

sleep market

Products & Technology

Turning the Key of Sleep Success

Investing in the right tools to automate your business and keep track of both patient and operational metrics can help your business unlock expanded success in the sleep market. And if you cannot regularly report on these elements and share them with healthcare professionals and payors, your sleep practice could be left out in the cold.

Audits

Business Solutions

Keeping Watch on Audits

Audits continue to play an unsavory role in the day-today lives of HME providers, and that role is one that is constantly shifting as HHS and its contractors emphasize different aspects of their program integrity efforts. We look at coming and developing trends in audits, and ask the experts how providers should plan and prepare.

Point of Sale

Business Solutions

The Power of the Point of Sale

The point of sale — where the customer makes the actual transaction — represents a critical element in retail sales. The point of sale completes the retail sales experience; it reinforces the customer-provider relationship; and it even acts a silent salesperson. What goes into creating an effective point of sale, and how can HME businesses ensure that their point of sale ties into the whole business?

Respiratory Therapy Survey

2016 Respiratory Survey

Preparing for National Expansion

Our seventh annual respiratory therapy survey covers various care topics, and the industry trends -- such as national expansion of bidding -- impacting that care.

Compression Business

Business Solutions

Elements of a Successful Compression Business

Compression represents a key opportunity for providers, because it addresses the needs of a wide range of patients, and because the revenue it generates is largely retail. However, compression is not a slam-dunk. What key elements do providers need to keep in mind when entering this important service category?

Oxygen Care

2016 Respiratory Market Outlook

Oxygen Care's Next Steps

Diabetes and sleep apnea care have demonstrated the power of tracking data patient compliance and care. Can oxygen therapy benefit from this approach?

healthcare IT

Products & Technology

Making Connections

The push for outcomes-oriented care has driven the various health professionals involved in a patient's care to work together more efficiently. A key way to facilitate that has been improved communications between their IT systems. Now that push for interoperability is finding its way to HME. How should providers prepare, and how can they benefit?



Retail Sales

Business Solutions

Retail Sales: From Patients to Clients

Cash sales are becoming integral in enhancing and expanding providers' revenue streams, but are their employees ready for retail? Provider teams might feel like they're facing a cultural shift when it comes to retail, but it doesn’t have to be that way. Effective retail sales still require service, consultation and care.

Industry Forecast

HME Business 2016 Annual Industry Forecast

2016 Big Ten

Each year HME Business profiles 10 upcoming trends that will help define the industry over the next 12 months. To be certain, competitive bidding will be one of those factors. Others challenges include audits and protecting complex rehab. But 2016 also offers opportunities, as well, such as retail sales and revenue diversification.

Audit Appeal

Business Solutions

Winning the Audit Appeal Game

Medicare claims audits do not stop at claims being recouped. If anything the process just begins. As providers have realized early on in the process, many audits can and should be appealed. We talked to various experts to outline the appeals process and understand how providers can improve their chances through the various steps.

HME Business Award Winners

HME Business Award Winners

The Envelope, Please

Last year HME Business launched its New Product of the Year Award program. Now in our second year, we’ve enjoyed even better response. This year’s winners included compelling entries in categories such as mobility, respiratory, retail sales, auto access, home access, diabetic supplies, and business services. Learn more about the products and services that struck a chord with our judges.

HME Software

Products & Technology

Gears of Change

It's time for our annual software roundup, and this year we're looking at how the various IT tools available to providers are evolving to help them handle the changing challenges and trends impacting their businesses and patients. We profile not just the main HME management systems, but specialized IT offerings, as well.

competitive bidding expansion

Business Solutions

The Tip of the Spear

As CMS prepares for the nationwide expansion of competitive bidding, mobility providers find themselves at the tip of the spear. In addition to taking massive reimbursement cuts, CMS is using the opportunity to go after complex rehab — again. How can providers protect their businesses, as well as beneficiary access to medical equipment?

Measuring Performance

Products & Technology

Measuring Up

There's an old saying that, "what gets measured, gets managed," and that has become doubly true for HME providers who must find every possible efficiency in order to reduce the pressure of public and private payor reimbursement cuts. Experts examine the metrics against which providers can benchmark their business performance.

Respiratory providers

2016 Respiratory Market Outlook

Moving on, Moving up

Respiratory providers continue to traverse many challenges. But the aging population promises growth while new rules, audits, cuts and competitive bidding push providers to operate efficiently.

Business Solutions

Business Solutions

Win Win: Understanding Provider Mergers and Acquisitions

Is a merger or acquisition right for your business strategy? Industry experts share their expertise and experiences to help you successfully buy or sell an HME business.

Oxygen Market Survey

2015 Oxygen Market Survey

Oxygen Enjoys a Spike in Business Growth

In our eighth annual oxygen survey, respondents report a 12% increase in those enjoying business growth over the last 12 months.

podcast on ways to expand resupply

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