Features


software

2020 HME Business Handbook: Software

How to Use Software to Identify and Track Performance Metric

With constant innovation in HME software, providers should step outside of their standard operating procedure and consider trying out new ways of measuring their metrics.

oxygen

2020 HME Business Handbook: Oxygen

How to Expand Your Oxygen Care and Business Performance

Even without COVID-19 increasing the need for home oxygen, other disease states that have been served by respiratory providers aren’t going anywhere. In fact, they’re increasing. There are many ways to tap into that.

sleep therapy

2020 HME Business Handbook: Sleep Therapy

How to Provide Optimal Communications for Sleep Resupply

Consistent patient communication, a key element of any successful resupply strategy, has become even more important during the COVID-19 pandemic.

Observation Deck

Being Social in the New Normal

The COVID-19 crisis has forced us to adopt a set of new phrases and behaviors into our daily lives, but we can still do things to strengthen our lasting relationships with patients, caregivers, referrals, coworkers and all the people in our lives.

HME Operations: Inside the Pandemic

Joe Candiano, director of operations for New York provider Hampton Homecare, explains how his business rapidly rolled out new responses to COVID-19 and discusses the types of permanent post-acute changes that might result from the public health emergency.

oxygen

Expanding Your Oxygen Care and Business Performance

The COVID-19 PHE has created a lot of complication for oxygen providers, but there are some key ways to expand care and appeal to referral partners and patients that hold true regardless of the pandemic.

The Spiro Merger: The Best of Both Worlds

A Q&A with the three HME business leaders that formed the recently announced Spiro brand to get a deeper look at what motivated the merger, their branding, technology approach and strategy for serving their New England markets.

HMEB Podcast

Diving Into COVID-19 Regulatory Changes

In addition to the $30 billion COVID-19 relief fund, HME providers have seen a cascade of Federal and state regulatory changes, as well as new private payer funding guidelines. AAHomecare regulatory and payer relations experts Kim Brummett and Laura Williard take a deep dive into all of them.

Accessing the CARES Act Relief Fund

There are several items providers must understand when seeking help from the $30 billion relief fund serving providers during the COVID-19 health emergency.

Genetic Testing and Kickbacks: Lessons for DME Suppliers

A shift in scams run by the types of bad actors involved in 2019’s $1.2 billion orthopedic brace fraud ring has new lessons HME providers should take a moment to understand.



Assessing and Addressing Your COVID-19 Risk

How do HME providers manage their COVID-19 risk and negate spread of infection? Accreditation expert Sandra Canally shares a truckload of specific, how-to tips for the storefront location, the warehouse and for deliveries out in the field.

DME Pharmacy Marketplace

A collection of new products and services available to pharmacies that carry DME.

robot arm

e-prescriptions

'To E or not to E'

Pharmacies have been handling e-prescriptions for some time, but the technology has reached the world of DME. How should DME pharmacies weigh the pros and cons?

man pulling back a curtain to reveal data on chalkboard

Business Solutions

Pulling Back the Curtain on Your Business

Providers are amassing reams of data that could help them better understand their business and how they fit in their markets. Now, analytics tools and services are helping make sense of that data — and produce results.

using a tablet

Online Presence

Go Google Yourself!

Your pharmacy's marketing success may depend on taking control of your online presence — even if you didn't know you have one.

Problem Solvers

Achieving More Through Accreditation

Selecting the right accreditor is part of the equation, but new specialized accreditation services are also helping providers stand out from the crowd.

COVID-19 Protocols, Practices Quickly Emerging in HME Industry

Across the country, providers of varying care categories and business models are developing best practices and common protocols for sales, patient visits, deliveries, telehealth, referrals relations and operations, according to survey interviews.

Respiratory HMEs and COVID-19

President of national HME provider AdaptHealth joins the HME Business Podcast to discuss what kinds of changes his business is making to continue caring for oxygen patients during COVID-19, as well as the need for providers to convince Congress and CMS to protect patient access to oxygen equipment during COVID-19.

Taking Leadership During COVID-19

Cape Medical Supply's Gary Sheehan discusses how his HME provider business has prepared for COVID-19 in terms of staff protection, patient care, teleworking, management and operations.

David Kopf

Editor's Note

Coping With COVID-19

As the country stays at home and engages in social distancing, the HME industry starts shaping its response to a pandemic that threatens many vulnerable patient groups.

HME Business Podcast