Features


News Feature

Industry Continues to Face Supply-Side Frustrations

Narrowed supply chains are still bottlenecking product availability for providers as well as pushing prices higher. How is the industry responding?

Podcast

Leveraging Policies and Procedures Lessons

COVID-19 taught providers a lot in terms of infection control, telehealth and other aspects of their businesses. What lessons will stick around for the long haul and what things should they have been doing all along?

Podcast

Telehealth Evals for Complex Rehab: What's Involved?

CMS relaxed telehealth regulations for CRT, but what are the technology tools available and how do providers implement it? Moreover, shouldn’t it be a regular part of the way care and business are conducted?

The Return of Medicare Claims Audits

Several months ago CMS threatened it would resume its claims audits. Now that is happening and audit expert Wayne van Halem provides the details on what’s happening and what providers need to know.

people walking up freeway ramp

Wound Care

The Wound Care On-Ramp

Wound care expert Heather Trumm, BSN, RN, CWON, discusses how HME providers can find a path into a service category that covers nearly all the patient groups they serve.

David Kopf

Editor's Note

Turning the Corner on COVID-19

We all want to get back to normal, but can we? What if we can make something better?

head with data coming out

Business Solutions: Data

The Brains of Your Business

Providers create, collect and record incomprehensibly large amounts of data that can benefit their business. How have they been leveraging it, what are some best practices, and how will its use expand and improve?

women thinking with idea drawings behind her

Products & Technology

Product Launch Spring 2021

Here's a launchpad of compelling HME products and services that'll help your business boost its appeal to patients and referral partners — and hopefully help your revenues rocket upward.

vaccine being given in an arm

Service Profile

A Shot in the Arm for Vaccination Services

As COVID-19 vaccines get rolling, an accreditation organization has launched a new immunization certification program for pharmacies, but the pandemic isn’t the only reason.

four women standing next to each other

Women's Health and Community Pharmacies

Representing 50 percent of the population, women have unique needs that require unique products and services that DME pharmacies can provide. That said, pharmacies must also strive to provide knowledgeable, top-shelf care. What goes into accomplishing that?



Podcast

COVID-19 and HME: What Next?

As COVID-19 vaccination rates increase, the HME industry is starting to anticipate what post-acute healthcare will look like going forward. Spiro Health’s Gary Sheehan offers his perspectives and insights.

CBD

Developing a Better Understanding of Cannabinoids

CBD has become a blanket descriptor for a range of chemical compounds that HME providers and DME pharmacies should more closely comprehend in order to help their clients.

Podcast

The New Normal for HME Sales

Going forward, providers' sales teams must implement a more robust sales process that integrates market data and CRM.

Billing

Prior Authorization Success

Why outsourcing your HME prior authorization service is important in 2021?

Legal Analysis

Modifications to Stark and the Anti-Kickback Statute

In transitioning from fee-for-service payment to value-based care, the new model has run up against the federal physician self-referral law and the federal anti-kickback statute, which have both seen modifications as a result. There is a lot that providers need to understand, so here's a deep dive into the topic.

Operations: Where's My Stuff?

Managing HME inventory in the field is hard enough, and the COVID-19 pandemic made it even trickier. How should providers tackle this?

Managing the Digital Patient Experience

You might have heard about the digital patient experience before COVID-19, but the pandemic pushed it to the fore. What is the digital patient experience, and how do HME providers optimize and manage it?

lungs

Breathe Easy?

COVID-19 has strained America’s oxygen infrastructure like nothing before. What factors are impacting supply and demand, and how are stakeholders responding? What other factors are impacting the oxygen market at the same time?

Observation Deck

The Essential Stand-Out Sales Approach for 2021

Providers of all sizes either survived or thrived in 2020. Regardless of how our businesses fared in 2020, we must approach sales planning in 2021 differently.

PRF Payments Applicable to Lost Revenue Based on Formal Budgets

The latest HRSA guidance marks the fourth revision to lost revenue calculations for PRF reporting. How has it evolved and what do providers need to know?

Podcast: COVID-19 Lessons From a Policies and Procedures POV