Features


Medicare Claims Audits: They’re Ba-aack

Audit expert Wayne van Halem joins the HME Business podcast to discuss how CMS will phase its audits back in, and how providers should prepare.

COVID-19 and DMEPOS Providers

Infection control is a critical consideration in the era of COVID-19. Here are some changes you can make to your office to help reduce the risk of infection.

Virtual Surveys: What You Need to Know

To ensure providers maintain accreditation, Medicare has allowed virtual accreditation surveys during the COVID-19 public health emergency. What do you need to know about this process?

Managing Your Employee’s Continuing Education

Continuing education is a crucial care requirement and business differentiator for today's HME/DME providers. How can HME business owners and managers better manage their staff's education?

Creating Positive DMEPOS Surveys

Nervous about your upcoming Medicare accreditation site survey? Don't be. Your AO's surveyor is just as invested in your success as you are. So what goes into a positive survey?

Helping Your Retail Business Thrive During COVID-19

There are some unexpected categories that can help providers keep their revenues flowing despite the public health emergency. A primary example is active-support footwear.

oxygen

Using Fleet Management Tools to Improve Your Oxygen Business

Oxygen providers must keep track of preventative maintenance schedules for a wide variety of stationary concentrators, portable oxygen devices, and respirators. What tools are available to help them?

Joining the Fight to Protect Manual CRT Users

NCART's Don Clayback joins the HMEB Podcast to explain how providers can quickly and easily help protect funding for manual CRT accessories by convincing their lawmakers to sign a letter to CMS before the deadline.

Funding

Knowing the Latest Relief Details

More specifics have emerged on expanded Phase 2 of CARES provider relief. Make sure you know the options available to you.

Observation Deck

Return of the Audits

The news that CMS planned to resume audits by Aug. 3 took many by surprise. Then CMS said it would resume audits in a phased approach. What are the details and what can providers expect?



The Technology Side of HME & COVID-19

Rob Boeye of Brightree discusses his company’s four-pronged approach to helping providers respond to the public health emergency. 

accreditation

Using Medicare Accreditation to Make a Difference with Private Pay Insurance

Providers need accreditation to bill Medicare, but it's critical in HME businesses' overall market strategy for working with private payers, as well. What do providers need to keep in mind?

oxygen

2020 HME Business Handbook: Oxygen

Expanding Your Oxygen Care and Business Performance

Regardless of the COVID-19 pandemic, the need to serve increasing numbers of home respiratory patients continues to expand. How do HME providers meet that demand?

Two Key Industry Efforts: Round 2021 Delay and AAHomecare Ambassadors

Tom Ryan of American Association for Homecare joins the HMEB podcast to discuss the current push to delay Round 2021 and the special Ambassador project to get more providers involved in the association.

compression

How to Create a Top-Performing Compression Services Team

Patient compliance and satisfaction hinges on understanding their frustrations and gaining their trust through a mix of thorough product knowledge and attentive customer service. How can your team implement that?

HME and Consumer Financing Options

Supporting consumer credit plays a key role in retail sales. What do providers need to know to support healthcare-specific credit cards — and reap the benefits?

software

How to Use Software to Identify and Track Performance Metric

HME providers know they need to track data and metrics to improve their business and operations strategies, but what does that actually mean in practice?

sleep therapy

How to Provide Optimal Communications for Sleep Resupply

Consistent patient communication, a key element of any successful resupply strategy, has become even more important during the COVID-19 pandemic.

Optimizing Technology for a Better HME Business

HME providers’ long-term success hinges on regular technology education so that they understand the array of software tools available and how they can strategically implement those solutions throughout their businesses.

Serving Sleep Patients During COVID-19 — and After

To tackle COVID-19, a number of solutions have been deployed to continue providing sleep therapy products and services to patients during the pandemic. How will that impact sleep care and business models after the PHE?

HME Business Podcast