Retail


Podcast

Addressing Retail HME Customer Concerns About the Economy

One look at consumer metrics shows that retail customers are worried about the economy. How can HME providers offer solutions that allay worries over higher-end cash purchases?

CPSC Warns Consumers: Stop Using Bed Rails from 2 Makers

Agency warns consumers not to use specific adult portable bed rail models manufactured during specific years by Mobility Transfer Systems and Metal Tubing USA.

Provider Strategy

Enhancing Customers' Store Experience

Podcast

Product Protection Plans for Retail HME

Offering protection plans for retail HME items can benefit both patients and providers in many ways, and it turns out implementing them doesn’t require much.

Illinois Passes Sales Tax Exemption for Breast Pumps

Gov. Pritzker poised to sign legislation that would remove sales tax for retail transactions of breast pumps and related supplies starting July 1.

Video Interview

Implementing Product Protection Plans in HME

The idea of offering product protection plans to HME patients might seem like new ground, but there are multiple reasons why they should consider them. Expert Sean Stapleton takes a deep dive.

David Kopf

Editor's Note

Is the Price Right?

Vendors and providers might want to revisit retail pricing policies.

hand swiping a credit card

Must-Stock Retail DME Categories

What DME items should be sitting on your retail shelves? We take a look at some key product categories that any pharmacy specializing in DME products should offer.

trophy award

Top Honors

This year’s edition of the HMEB New Products of the Year Award saw 15 winners across a variety of categories. We take closer look at what makes the 2021 award winners so special.

Numotion Acquires Retail HME Provider SpinLife

The purchase will let the two brands combine resources and capabilities to serve a broader range of customers with a wider range of product offerings.



RRI Responds to Philips Recall

The respiratory equipment notes that its Purify 03 devices are made for cleaning accessory items such as masks and tubing, not the core PAP therapy devices where PE-PUR foam is located.

Graham-Field Rolls Out New Forearm Rollator

The feature-heavy rollator is designed to help users upright for improved comfort and confidence.

Western Medical Refreshes Lithium Battery Line

Now named the EXP PRO, the batteries can be used to power PAP devices while traveling and offer features that make them well suited to even more rugged activities, such as camping.

FDA Grants Lumin Emergency Authorization for Use on N95 Respirators

Using UVC to kill COVID-19, the mask offers a lower-cost alternative to help healthcare workers decontaminate N95 masks for reuse.

Observation Deck

Cash Sales of Medicare-Covered Items

How much can a Medicare supplier's retail business charge for the items they supply to beneficiaries?

Winning

Products & Technology

Winning Solutions

This year’s winners of our New Product Award offer up solutions that are the perfect fit for today’s HME business environment. Now in its seventh year, our provider-judged competition had 22 winners that are worth checking out.

Provider Strategy

COVID-19 and the Future of Retail

What are some of the top strategies that retail HME providers have implemented to continue serving customers during COVID-19? What ones will last?

One Less CBD Thinks ‘Outside the Pill Bottle’

New anti-inflammatory cream marries CBD with traditional analgesics to give providers and patients a product with no THC.

Helping Your Retail Business Thrive During COVID-19

There are some unexpected categories that can help providers keep their revenues flowing despite the public health emergency. A primary example is active-support footwear.

Eppic Medical Acquires Mobül: The Mobility Store

Purchase of Long Beach-area retail provider of mobility devices, bath safety and lift chairs expands Eppic’s reach to Southern California HME users.

Reassuring Retail HME Customers During Tough Times