Product Solutions

HME & Post-Acute Software

HME providers have employed software systems to turn their businesses into agile and efficient operations that can manage major changes while still tapping into opportunities to deliver improved care as well as new market segments. If there’s been one business asset that providers have leveraged to manage a whole universe of change, it’s been their software systems.

And the innovations keep coming. As providers have encountered challenges such as the Covid-19 public health emergency, new offerings have employed technology in new ways to help providers find all new efficiencies. Tools such as telehealth have not only helped post-acute handle the pandemic, but find new upsides. Let’s take a look at some of the latest offerings on the market:

System pairs CRM with market data to expand referral revenue

Edge CRM

Trella HealthEdge CRM from Trella Health aims to transform how sales and business development teams grow revenue by providing current and comprehensive market insights integrated with a CRM purpose-built for HME providers. Edge helps HME sales teams identify, nurture, and close the highest value referral sources for each product line. Providers can align business goals with data-driven decisions by turning data insights into actionable growth intelligence. The solution lets HME sales teams understand their competitive positions and identify areas for market share expansion. The solution also offers sales leaders total visibility into sales activities, pipeline, and comprehensive account overviews.

Trella Health
(678) 813-1590

System improves patient engagement, optimizes care coordination

Brightree Digital Experience

Brightree by ResMedWith Brightree Digital Experience, providers can communicate with patients without relying on traditional methods such as faxing, mailing or calling. From welcome texts to appointment reminders and more, the texting orchestrator offers a variety of ways to stay connected with patients via SMS. eForms seamlessly integrate with the texting orchestrator and Brightree to collect digital signatures and completed forms. When more personalized communication needs arise, patients can video chat with their care teams to ask questions about their therapy. Brightree Digital Experience helps providers improve patient engagement and optimize care coordination, significantly reducing staff time spent on manual tasks.

Brightree LLC
(833) 916-1554

Unique management processes for both referrals and patients

ATLAS Enterprise Software

ATLAS Enterprise SoftwareATLAS Enterprise Software’s market approach is that there are distinct differences between the referral source and consumer, which require management processes of their own. ATLAS has developed the Referral Acquisition Management (RAM) system to manage the referral source process and communication and also the Consumer Relationship Management (CRM) system. Add this to the ATLAS Electronic Prescription Function, which enables DME and CRT providers to effectively manage and engage with both the Referral and Consumer with specific steps and clarity to build and fortify the relationship while generating new referrals and opportunities for services to the consumer.

ATLAS Enterprise Software
(855) 221-4860

Wide-ranging tools to help post-acute providers

Healthcare Data Management System

Universal Software SolutionsUniversal Software Solutions provides solutions for modern healthcare providers in the post-acute care space. The HDMS software product features patient, inventory, and revenue management tools for home medical & specialty equipment, disposable supply, P&O, and infusion/specialty pharmacy providers. The StowPoint product handles all of providers’ content management needs allowing word, image, audio, and video files to be stored all in one place. Both solutions can be combined for a beneficial integration. Universal also offers both on-premise and hosted solutions.

Universal Software Solutions
(810) 653-5000

Industry-driven e-prescription simplifies and speeds billing


DMEscriptsAs the industry-backed solution, DMEscripts secures your confidential data and documentation in one complete package. Minimize issues and get your orders out faster–whether you’re a large, national DME supplier or singlelocation retail store. With the e-prescription tool, providers receive all documentation in one package, which reduces back-and-forth with referrals. This also means providers get paid faster with complete, accurate, billable, and refillable orders. The system lets providers and referrals collaborate securely through instant messaging. DMEscripts also integrates with billing software and automates intake.

DMEscripts LLC
(877) 461-9706

Business intelligence platform also offers holistic coaching tools

Prochant Pulse

Prochant PulseProchant Pulse is a strategic business intelligence platform for HME and pharmacy revenue cycle management. The platform offers providers a holistic view of their most important metrics, including DSO, A/R aging, held revenue, and open orders. With full drill-down ability, historical views, and trend analyses, Prochant Pulse as a tool helps providers to transform their KPIs. Prochant Pulse’s Pro-Vision feature offers a holistic coaching model designed to give provider teams a series of guided discovery and coaching sessions designed to increase their knowledge and empower them to take action.

(888) 349-9015

Software automates and streamlines patient resupply

TIMS Patient Subscriptions

Computers Unlimited TIMS SoftwareComputers Unlimited’s latest software innovation, TIMS Patient Subscriptions, streamlines and automates the entire patient resupply process. The new application is easy to set up, intuitive to use, and designed to drastically reduce labor costs. Key integration points include easy patient auto-enrollment; automated compliance checks (eligibility, utilization, documentation, and authorizations); patient contact options (phone, email, text, or IVR); and auto-generated qualified orders.

Computers Unlimited/TIMS Software
(406) 255-9500

Technology solutions to increase efficiency and maximize potential


CurasevCurasev’s fully integrated enterprise software automates end-to-end processes and workflows across every stage of post-acute care. Designed to unify intake management, inventory control, mobile delivery, and revenue cycle management, the software eliminates complexity, raises efficiency, and increases profits. Clinical interfaces, business intelligence, and a single, unified platform bring it all together.

(609) 608-9396

Respiratory care management platform launches fax module


SomnowareThe Fax Intake Module transforms paper-based faxing into an all-digital experience. The module streamlines respiratory providers’ fax intake process with easy functionality for patient referrals. The module enables users to send, receive, and manage patient documentation digitally—eliminating paper processes, saving time, and reducing errors. Not only can users view and manage all faxes digitally, but they can also use multiple document layouts and split and group faxes by patient and document type. Faxes can be associated with a patient record, and the platform’s tools enable easy forwarding, downloading, and printing.

(888) 998-0098

This article originally appeared in the Jul/Aug 2022 issue of HME Business.

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