Sleep therapy product maker ResMed has acquired software company Jaysec, which provides tools that help HME providers resupply patients and communicate with referral partners.
Jaysec’s automated resupply solution, GoJaysec, uses interactive voice response, text and secure emails to direct patients to a self-serve portal to easily authorize HME resupplies, such as CPAP masks and accessories. This targeted, periodic communication offers a cost-effective solution that automates resupply efforts while cutting down administrative work for the provider.
“Jaysec’s products streamline key HME business practices such as resupply, allowing home medical equipment providers to focus on delivering quality care for their patients,” said Raj Sodhi, president of ResMed’s Healthcare Informatics Global Business Unit. “Acquiring Jaysec furthers our commitment to helping HMEs drive business efficiencies while delivering positive patient outcomes.”
Founded in 2002, Jaysec serves nearly 100 HME customers in the United States, including national HME providers, as well as a smaller number of home healthcare providers. The Jaysec products will now be offered by ResMed, and Sodhi said that ResMed would supporting existing and new customers alike.
Existing Jaysec customers with questions about this announcement should contact a Jaysec client service associate directly or call (866) 467-4897 (Monday through Friday, 7 a.m. to 6 p.m. Central Time).