DeVilbiss Healthcare recently rolled out Provider Online Ordering, a new system to help U.S. order respiratory products. The secure, web-based portal lets customers create an account to place new orders, request quotes or returns and look up product pricing and availability.
The company stated the new system aims to streamline the ordering experience for providers. With the online ordering system, HME businesses also can check warranty status on products, view previous and current orders and track their shipments. Users may search for products by category, item number, product description or Healthcare Common Procedure Coding System (HCPCS) code.
The system also pre-populates forms based on the provider’s profile information make it easy to request quotes or returns. Customers can also save items as “favorites” to ensure easier future orders.
“With this tool, users may login and place orders at their convenience — 24 hours a day, 7 days a week,” said Brian Shearer, director of customer service for DeVilbiss.
Purchasing through DeVilbiss Provider Online Ordering is available for any new and existing DeVilbiss customers in the United States. Same-day shipping is available Monday through Friday up until 3 p.m. Eastern on in-stock items.
For more information on DeVilbiss Healthcare, providers can visit www.devilbisshealthcare.com, or order.devilbisshc.com to create a new account.