A new video produced VGM Group Inc. advocacy organization by People for Quality Care, features Dallas-area residents with disabilities who are raisung awareness of Mobility Medical, a Dallas provider that is helping them fight for the wheelchairs and supplies — and sometimes taking the punches for them.
Patients featured in the People for Quality Care video are customers of Mobility Medical, which has operated at a loss when Medicare delays payment for equipment and services. The provider has filled in gaps that Medicare policies have left.
Many Medicare patients across the country are not as lucky the Mobility Medical patients featured in the video. CMS’s current audit climate has created extremely difficult documentation regulations that are not only difficult for physicians, therapists and providers to follow, but result in denials. Regardless of cause, those payment denials ultimately ignore the medical necessity of equipment for individuals with spinal cord injuries and other disabilities. Denials cause unnecessary burden on patients, caregivers and family members.